Loan Operations Lead

In Scope of Position based Promotions (INTERNAL only)

Job Title: Loan Operations Lead, AVP

Location: Pune, India

Role Description

Individual will provide daily support and guidance to staff within the department and will work closely with Team Managers (direct reportees), co-AVP’s and Head, to address operational issues.  Responsible for ensuring that day to day operations function smoothly and issues are resolved for teams. You will be responsible for transitioning of any new process from formulating strategy, hiring people, working with onshore to get the training requirements in place and will play as SPOC to accomplish the smooth transitioning. Other responsibilities include cross -training, succession planning, Preparation of Management reports and Departmental initiatives, and interfacing with the different departments to ensure timely and accurate processing of all activities on a daily basis within the given timelines. AVP would also be responsible for other activities like BCM, Audits, Transformation and people related initiatives.

What we’ll offer you

As part of our flexible scheme, here are just some of the benefits that you’ll enjoy

• Best in class leave policy
• Gender neutral parental leaves
• 100% reimbursement under child care assistance benefit (gender neutral)
• Flexible working arrangements
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above
• Shift allowance

Your key responsibilities

• Managing processes in Securities Operations, Deposits and Brokerage domain primarily.
• Leading, planning and implanting BAU management plans regarding key processes like – Order management, Trade Support, Brokerage Operations, Alternative investments, Pricing, Non traditional securities, Asset Transfers, Account Terminations, Free Delivery & Receipts , Breaks management etc.
• Reviewing workflows and operating procedures to ensure that they remain up to date and implementing process improvements.
• Reviewing regulatory requirements and ensure all regulation controls are implemented and followed.
• Reviewing financial issues /breaks, work with finance and treasury to prioritize resolution
• Reviewing daily benchmark reports (KPIs) for each of the process lines, investigating benchmark breaches (KPIs) with the counterparts and working to improve the process.
• To build up process documentation, define benchmarks, capacity model, baseline volumes etc. for newly transitioned processes.
• Team development and motivation through strong engagement models, effective employee communication and administering reward and recognition.
• Driving Process Improvement through innovation, and involvement of all.
• Be a change lead to support any platform change, process change projects initiated by the organization and make sure all deadlines are adhered to.
• Conduct regular operational performance reviews and participate in monthly self-assessments.
• Regular connect with stakeholders to understand and prioritize business requirements.
• Effectively manage risk and foster a robust control environment.
• Building a strong mechanism to take care of volume peaks during peak season ( If any)

Your skills and experience

• Prior experience in Wealth Management Ops and Products like – Investments, Brokerage and Deposits etc.
• Strong understanding related processes and controls. Hands on experience would be a plus.
• Needs to be a self-starter with significant ability to undertake initiatives. Strong interpersonal / good negotiations skills are required, leadership skills will be essential for this role. Follow through skills, Effective communication skills, fluency in Microsoft Office skills, ability to confidently handle internal clients, futuristic and innovative approach will be expected.
• Ability and willingness to work in shifts is a must.

Experience/Exposure

• Graduates with good academic records.
• Total experience 10 years Plus in same industry and function is a must

How we’ll support you

• Training and development to help you excel in your career
• Flexible working to assist you balance your personal priorities
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs

About us and our teams

Please visit our company website for further information:

https://www.db.com/company/company.htm

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.