Learning Manager, L3

We are looking to hire a Learning Manager in our high-performance team in India. A Learning Manager is responsible for developing and implementing learning strategies and programs to enhance employee skills and knowledge within the organization. This role involves managing learning administration and operations. Supporting the Learning partner in designing and delivering learning programs, workshops, and other training sessions, as well as assessing individual and organizational development needs. Ideal candidates for this role possess strong leadership and communication skills, experience in designing and implementing training programs, hands-on experience in query management systems and process,  proficiency in data analysis and reporting, and the ability to manage multiple projects and budgets. This position is crucial for ensuring that employees have the necessary skills and knowledge to perform their roles effectively and contribute to the organization's success.

The responsibilities include but are not limited to:

• Work with Learning partners in implementing learning programs.
• Evaluate the effectiveness of training programs through assessments, feedback, and performance metrics.
• Collaborate with subject matter experts to ensure the training content is accurate and relevant.
• Manage, administer and maintain learning catalogue in learning management system.
• Plan and execute the delivery of learning programs, ensuring timely and successful implementation.
• Ensure a high-quality learner journey, including timely responses and seamless program logistics.
• Query management pertaining to overall learning services, Query Handling. Issue Resolution, Customer Service
• Work with suppliers and source new vendor partners to enhance the quality of learning solutions.
• Develop and enforce policies and procedures to maintain consistency and compliance in training delivery and documentation.
• Manage internal budgets
• Stay updated with the latest trends and best practices in learning and development.

Skills and Qualifications:

• Experience of 7-8 years with 2 years as a L&D specialist handling L3 tickets
• Proven ability to understand the training needs requirements and implement innovative programs,
• Good knowledge of Process documentation
• Capable of managing multiple projects and meeting deadlines.
• Knowledge of working in Excel to create dashboards
• Working knowledge of Oracle LMS

Educational Background:

• Bachelor’s degree: Preferably in Management, Human Resources, or a related field.

About Kroll

In a world of disruption and increasingly complex business challenges, our professionals bring truth into focus with the Kroll Lens. Our sharp analytical skills, paired with the latest technology, allow us to give our clients clarity—not just answering all areas of business. We value the diverse backgrounds and perspectives that enable us to think globally. As part of One team, One Kroll, you’ll contribute to a supportive and collaborative work environment that empowers you to excel.

Kroll is the premier global valuation and corporate finance advisor with expertise in complex valuation, disputes and investigations, M&A, restructuring, and compliance and regulatory consulting. Our professionals balance analytical skills, deep market insight and independence to help our clients make sound decisions. As an organization, we think globally—and encourage our people to do the same.

Kroll is committed to equal opportunity and diversity, and recruits people based on merit.

In order to be considered for a position, you must formally apply via careers.kroll.com

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