To oversee and manage the learning and development process for all talent in the hotel. This position will ensure that all learning activities support Hotels philosophy of creating an environment where each and every member of the team is recognized as talent and feels valued for their contribution.
EXECUTIVE RESPONSIBILITIES & EMPOWERMENT
The Learning and Development Manager will co-ordinate the actions of the hotel leaders and team in the elements of the Talent Journey including but not limited to, Employer Branding, Recruitment & Selection, Induction & Onboarding, Performance Management & Feedback, Learning & Development, Talent Potential Identification, Career Management, Culture Diversity & Inclusion, Policies & Procedures, Corporate Social Responsibility and Satisfaction & Engagement with the objective of providing business support to all departments through collaboration and coaching.
The Learning and Development Manager is to ensure that all members of the team are aware of the company mission, live the values and are consistent in their behavior to enable excellence in serving and anticipating guest needs.