The Role
As a Lead UX Designer (Individual Contributor) you will be contributing and leading the design of our Anti- Money Laundering, Sanctions, Anti- Bribery, and Internal Fraud products. Working in concert with Product and Engineering partners and UX Research colleagues, you’ll be applying your extensive skills and experience to create high quality designs in all stages of the UX design process - including ideation, wireframing, prototyping, and high-fidelity design.
Responsibilities
Work closely with research, senior stakeholders, product managers and engineering teams to brainstorm and co-create ideas, approaches, and solutions
Create wireframes, prototypes, and high-fidelity designs using Figma, along with our established Design System
Ensure that designs follow best practices and use research & testing to inform and validate
Confidently challenge the status quo, encouraging all involved to address root causes to ensure the best outcome for users
Apply a positive and constructive attitude when giving and receiving all feedback
Deliver high-quality design assets to the engineering team, along with clear guidance to ensure all aspects of the designs are fully understood.
Provide ongoing support to engineering, with regular UX review checkpoints to ensure quality and that the system is being built as designed
Keep up to date with the latest UX practices, innovations, and tools
Ensure all designs comply with ADA/WCAG standards for accessibility
Deliver on time, identifying and managing risks to ensure timelines are met, and escalating where needed
Lead by example, supporting, training and developing junior members of the team.
Moderate conflicts between colleagues and/or stakeholders, guiding to constructive resolution
Take a leading role in the wider UX community, helping to define our standards and practices
Required Skills, Experience and Competencies
8+ years of Product or UX Design experience
Experience in designing task or case management tools
Strong attention to detail, analytical skills and problem-solving
Experience in working in financial services and a highly regulated industry
Experience on complex enterprise-scale design projects
Creative flair and a good eye for design
Excellent written and oral communication skills
Outstanding skills in professional design tools, such as: Figma, Sketch, AdobeXD, InVision.
Experience working with, and contributing to, Design Systems
Desirable Skills, Experience and Competencies
Experience in designing dashboards
Experience with agile methodology
Education
Bachelor's Degree or equivalent experience
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Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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