Head of Collection Analytics and Strategy

FairMoney is a pioneering mobile banking institution specializing in extending credit to emerging markets. Established in 2017, the company currently operates primarily within Nigeria, and it has secured nearly €50 million in funding from renowned global investors, including Tiger Global, DST, and Flourish Ventures. FairMoney maintains a strong international presence, with offices in several countries, including France, Nigeria, Germany, Latvia, the UK, Türkiye, and India.

In alignment with its vision, FairMoney is actively constructing the foremost mobile banking platform and point-of-sale (POS) solution tailored for emerging markets. The journey began with the introduction of a digital microcredit application exclusively available on Android and iOS devices. Today, FairMoney has significantly expanded its range of services, encompassing a comprehensive suite of financial products, such as current accounts, savings accounts, debit cards, and state-of-the-art POS solutions designed to meet the needs of both merchants and agents.

To gain deeper insights into FairMoney's pivotal role in reshaping Africa's financial landscape, we invite you to watch this informative video.

You will be working in our risk department as a Head of Collection Analytics and Strategy focused on overseeing the operational processes of lending. You will be responsible for ownership of our collections strategies and the performance within the set parameters.

Your mission is to ensure portfolio performance according to the company OKRs and influence the risk and collections teams to ensure we deliver the right strategy to recover the delayed payments from our clients in a sustainable manner.

Your goal is to set and execute for FairMoney a credit risk strategy that delivers our OKRs.

This is a key role and will need to interact and influence with the risk department, fraud prevention, data science, operations, and finance. As such you will be considered a key stakeholder and contributor in all decisions revolving around the business, product, and operational strategies.

• Define the strategy for credit risk across different portfolio segments
• Do constant A/B tests on different strategies to find the optimal one
• Advise the collections team on the intensity of actions needed on the portfolio
• Find the optimal offers and pricing levels for loan extensions across different client segments to maximize the lifetime value of our lending clients
• Work closely with the Data Science department to build a data-driven strategy
• Work closely with the Product and Engineering team on improvements for the lending product
• Maintain the risk policy and adherence thereof
• Communicate the performance results with the respective stakeholders
• Mentoring and coaching talents, scaling up the team as and when required