Lead - Revenue Accounting

Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating from 13 global locations to serve more than 65,000 companies -- from startups to public companies – that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM). 

Freshworks’ cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services.

Freshworks is featured in global national press including CNBC, Forbes, Fortune, Bloomberg and has been a BuiltIn Best Place to work in San Francisco and Denver for the last 3 years. Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price and Best Relationship. 

As a Revenue Accounting - Lead (Reseller Commissions and other initiatives), your role will be a combination of leading a team managing commissions to third party reselling partners, product partners, managing commission queries, reporting to management on process related issues, accounting and preparing analytical insights into partner commissions to the management.

Responsibilities

• Prepare reports for partner commissions, assist with month-end closing and reporting activities.
• Manage stakeholders communications for any exceptions, deviations issue resolutions.
• Ensuring monthly commission payments happen accurately and in a timely manner.
• Collaborate with the Channel Sales org on various initiatives and process changes.
• Partnering with multiple stakeholders to identify and drive process improvements.
• Support overall business unit reporting requirements.
• Develop knowledge and understanding of the systems that are critical to the partner commissions process.
• Prepare analysis for ad hoc requests and special projects and provide direct support to the management team.
• Ability to support external audit related queries.
• Collaborate with the Internal Audit team to establish and ensure compliance with SOX requirements.
• Collaborate with various teams across the company to resolve issues.

• CA preferred
• Work experience of 3+ years; preferably with a background in SOX/ICFR control frameworks.
• Experience in financial operations, audit and accounting are a bonus.
• Understanding of revenue recognition principles and related accounting standards (e.g., ASC 606.
• Ability to adapt to a fast-paced and dynamic work environment.
• Excellent analytical skills, with the ability to identify risks, analyze complex data, and provide practical recommendations.
• Strong communication skills required, both written and verbal.
• Excellent organization skills and ability to manage multiple changing priorities along with day-to-day responsibilities.

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.