Lead Reliability Engineer - AAA - Corporate Engineering
Company Profile
LSEG (London Stock Exchange Group) is a world-leading financial markets infrastructure and data business. We are dedicated, open-access partners with a commitment to excellence in delivering services across Data & Analytics, Capital Markets, and Post Trade.
Backed by three hundred years of experience, innovative technologies, and a team of over 23,000 people in 70 countries, our purpose is driving financial stability, empowering economies, and enabling customers to create sustainable growth.
Role Profile
· In this role, you'll be joining our Corporate Engineering Lead Cloud Application Reliability Engineering (ARE), Corporate Engineering (CE) as a Lead Reliability Engineer - AAA. This team serves as a link between Corporate Engineering and LSEG central engineering, operations, and compliance teams with the key focus of enabling our CT DevOps teams to bring new software or new features to production as quickly as possible.
ARE do this by:
· Ensuring all central requirements and changes are supported via aligned ARE squads. Using our ARE squads, the team will either directly implement the technical change required or lead CT coordinated efforts where there are multiple capability dependencies.
· Ensuring correct tooling standards are being followed as well as automation of operational tasks.
· Supporting CT Cloud, Compliance, Security Controls and Risk Management.
· Ensuring an acceptable level of IT operations performance and error risk in line with service level agreements (SLAs)
· Continuously review operating metrics and data to find opportunities to improve.
Tech Profile/Crucial Skills
· AWS, AWS Aurora, AWS Security, Cloud Formation Template
· DevOps – Terraform, CI/CD Pipeline / API, Jenkins
· GITLAB, Migration of Repository, Maintenance of Pipeline.
· Bamboo, Nexus/Jfrog-Artefacts
· Migration from On Prem to cloud, Integrating testing tools with CI/CD Pipeline
· System Engineer – Red hat/windows
Preferred Skills and Experience
· Hands-On experience of working 8-10 Years on Windows/ Linux Servers. Cloud services (AWS/Azure/GCP).
· Handling incidents, change requests, service requests and driving TRT (Technical Recovery Team) calls.
· Strong solving skills on these platforms
· Minimum knowledge and understanding of financial markets are desirable.
· Ability to work independently and in a team environment.
· Ability to communicate effectively in English with all levels of staff, both orally and written.
· Ability to handle own work and multitask to meet timelines without losing sight of priorities under minimum supervision.
· Highly motivated, self-directed individual with a positive & pro-active demeanour to work.
· Customer and service focused, with determination to meet their needs and expectations.
· Be driven and committed to the goals and objectives of the team and organization.
· 10 Years of proven experience as Technical
· 06 Years of experience as DevOps
· 05 Years of experience on AWS Cloud
· Ability to provide Production support: 24/7, On-call outside support hours.
· Point of escalation in event of a major incident
Education and Professional Skills
· Professional qualification or equivalent.
· BS/MS degree in Computer Science, Software Engineering or STEM degree (Desirable)
· Solid English reading/writing capability required.
· Strong communication & articulation skills.
· Curious about new technologies and tools, creative thinking and initiative taking.
· Relevant DevOps certifications will be beneficial.
· Agile related certifications preferable
· Deep technical understanding of development and systems / platform engineering
· Customer centricity
· Strategic ability to define technical direction in the portfolio of products including technical strategies and plans and execution plans.
· Excellent interpersonal skills
Detailed Responsibilities
· Work closely with senior and junior engineers in Cloud & ARE Team and coordinate the efforts with lead and manager of the team.
· Must interact with global teams in time zones spanning UK, US, APAC areas.
· Design, build, and maintain the AWS infrastructure and services using industry standard methodologies and automation tools.
· Implement and manage AWS services such as EC2 ECS, EKS, Lambda, S3 RDS, and VPC, ensuring scalability, high availability, and security.
· Deploy, configure, and manage Kubernetes clusters (EKS) to host containerized applications, enabling seamless scaling and efficient resource utilization.
· Build and maintain Docker containers and container images, ensuring compatibility and optimal performance across different environments.
· Develop and implement infrastructure as code (IaC) using tools like Terraform to provision and manage AWS resources.
· Collaborate with development teams to define and implement CI/CD pipelines using Jenkins, Git, and other relevant tools.
· Monitor and optimise the performance, availability, and cost-efficiency of AWS infrastructure and applications.
· Implement and maintain robust security practices, including identity and access management, encryption, and compliance.
· Fix and resolve infrastructure and application-related issues in AWS environments, ensuring minimal downtime and optimal performance.
· Stay up to date with the latest AWS services, DevOps tools, and industry standard processes, and share knowledge with the team.
· Collaborate with multi-functional teams to provide technical guidance and support for infrastructure-related decisions and projects.
· Familiarity with relational databases. (SQL Server, PostgreSQL)
· Proficient in SDLC, Waterfall, and Agile methodologies.
· Build a CI/CD pipeline and maintain the pipeline for Software Delivery.
· Collaborate with Security and Infrastructure teams to ensure the patching are up to date.
· Co-ordinate and work with DevOps Capability team to perform the Disaster recovery for the applications.
LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.
Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.
Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
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