About the job
The JCI Building Solutions North America Finance team is looking for a Lead Incentive Comp Analyst to join our Incentive Compensation team. In this role, you will perform support activities needed related to the development, implementation, communication, and administration of sales commission and incentive programs, plans, policies, and quotas. You'll use a combination of analytics, project management, and operational excellence to work with the sales teams across the North America organization to ensure incentive plans are resulting in desired overall sales performance, targets are set timely, our customers are aligned to the process, and our processes follow Audit controls. To succeed in this role, you’ll need to have excellent partnering, communication, and analytical skills.
What you will do
Under general supervision, this position is responsible for providing analytical support of incentive plan (SIP) payment processes. This position will act as lead analyst for performing complex duties relevant to SIP support utilizing previous experience, strong problem-solving, organizational, and technical abilities, balanced judgment, excellent communication, and collaboration skills.
- Lead role in the support, implementation and ongoing administration of incentive plans through the SAP-Commission/Callidus, or ICM applications.
- Ensure accuracy and timeliness of monthly, quarterly, and annual incentive calculations and payments as outlined in the plan
- Ensure policy compliance through communications and analytics support
- Respond to inquiries from the field regarding compensation
- Provide ongoing support for reporting, troubleshooting and resolution of incentive issues.
- Collaborate with business partners (e.g., sales, HR, payroll, total rewards, finance, IT, operations etc.) who support incentive eligible employees to meet business objectives.
- Build and maintain relationships with cross-functional teams to integrate updates as they are implemented into the production environment.
- Contribute to the development or improvement of systems and processes with user acceptance testing to optimally track or capture data.
- Track enrollment, changes in metrics, payouts and maintain schedule and database of participants and plan performance.
- Conduct regular audits for plan compliance
- Assist business unit Controllers/FP&A with forecast and accrual of bonus plans
- Maintain confidentiality of all employee’s specific information such as salary, bonus, and employment agreements
- Prepare special analyses, reports, presentations, etc. as needed
What you will bring
- Fluent in English language
- 7+ years of sales operations, accounting, analytics, or sales incentive experience
- 10+ years of total professional work experience
- Bachelor's degree in business: Accounting, Finance, Economics, Operation
- Proficiency in Microsoft Office (specifically Excel, PowerPoint, Word)
- Expertise with MS Excel formulas and pivot tables
- Experience with Callidus is a must along with Workday applications
- Familiarity with OneStream Financial Reporting systems
- Focus on detail, accuracy, and ability to solve problems through analytical reasoning
- Excellent business partnering and communication skills
- Experience in business analysis including issue tracking, problem resolution, and reporting
- Excellent analytical and quantitative skills
- Demonstration of software agility
