Lead Business Analyst

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and the environment safer, healthier and more sustainable. From the food you eat to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins is a global leader in food, environmental, pharmaceutical and cosmetic product testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies.

In over just 35 years, Eurofins has grown from one laboratory in Nantes, France to 62,000 staff across a network of over 1,000 independent companies in 61 countries, operating 900 laboratories. Performing over 450 million tests every year, Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specialised clinical diagnostics testing.

Eurofins is one of the fastest growing listed European companies with a listing on the French stock exchange since 1997. 

Eurofins IT Solutions India Pvt Ltd (EITSI) is a fully owned subsidiary of Eurofins and functions as a Global Software Delivery Center exclusively catering to Eurofins Global IT business needs. The code shipped out of EITSI impacts the global network of Eurofins labs and services.

The primary focus at EITSI is to develop the next generation LIMS (Lab Information Management system), Customer portals, e-commerce solutions, ERP/CRM system, Mobile Apps & other B2B platforms for various Eurofins Laboratories and businesses. Young and dynamic, we have a rich culture and we offer fulfilling careers.

About Eurofins

Eurofins Scientific is the world leader in Food and Pharmaceutical products testing. It is also number one

in the world in the field of environmental laboratory services and one of the global market leaders in

agroscience, genomics (DNA Sequencing) and central laboratory services. Eurofins is an equal

opportunity employer with a very strong fiscal performance Year-on-Year with over 2.5 Billion Euro

revenue in 2016. Eurofins has set an ambitious target to double the company revenue to over 4 Billion

Euros by 2020. Eurofins records over 30% Y-o-Y growth consistently.

For more details, please visit www.eurofins.com

About Eurofins IT Solutions India Pvt Ltd

Eurofins IT Solutions India Pvt Ltd (A CMMI Level 3 Company) is a 100% full owned subsidiary of Eurofins. This young captive centre located in Bangalore was established in 2012 to be the largest IT Solutions group within Eurofins to cater to all the internal IT business needs. The primary focus of IT Solution group will be to develop the next generation LIMS (Lab Information Management system), Customer portals, Ecommerce solutions, ERP/CRM system & B2B platforms for various Eurofins Laboratories and businesses.

EITS India is a Young, Dynamic and Growing organization with lot of career growth prospects. We strongly believe that ‘Our people are our assets’, and we ensure that all our staff are provided with great work environment, good benefits and challenging Global projects to enable a fulfilling career. We are committed to provide enriching experience to our employees.

TITLE: BA Manager

REPORTING TO: Program Manager

WORKING LOCATION: Bangalore, India

The Role:  The position shall manage the group of Business Analysts/Functional Analysts/Product owners and ensuring that project meets organizational goals. Here are some key responsibilities.

1. Team Leadership and Management:
   • Leading and mentoring a team of business analysts.
   • Conducting performance reviews and providing feedback.
   • Facilitating professional development and training opportunities.
2. Project Oversight:
   • Ensuring that business analysis activities align with project goals and timelines.
   • Coordinating with project managers and other stakeholders to ensure successful project delivery.
   • Managing resource allocation and workload distribution among business analysts.
3. Stakeholder Engagement:
   • Acting as a liaison between business analysts and other departments.
   • Facilitating communication and collaboration among stakeholders.
   • Gathering and prioritizing business requirements from stakeholders.
4. Process Improvement:
   • Identifying and implementing process improvements to enhance efficiency and effectiveness.
   • Developing and maintaining best practices and standards for business analysis.
   • Ensuring compliance with organizational policies and procedures.
5. Support Analysis Activities:
   • Working closely with the Product Owner/Business Analyst to understand the business objectives and the requirements of the proposed solution.
   • Analyzing and decomposing complex requirements.
   • Providing cross-functional support to other departments as required and help with troubleshooting of production issues to help with quicker resolution.
6. Quality Assurance:
   • Reviewing and approving business analysis deliverables.
   • Ensuring the quality and accuracy of requirements documentation.
   • Conducting risk assessments and mitigation planning.

REQUIRED PROFILE:

Type and duration of previous experience:

• 12+ years in an IT environment preferably in an industrial or process-driven environment
• At least 3-4 years’ experience in managing projects, including resource allocation and timeline management.
• Good business understanding to facilitate discussions from top managers to end-users.

Specific skills required:

• Strong and proven background in Information Technology.
• Experience as a Business Analyst
• Experience in writing Functional Specification Documents
• Experience in creating Business process models, specifications, diagrams, and charts to provide direction to developers and/or the project team.
• Capacity to conceptualize creative solutions, document and sell solutions to all levels of the organization, including senior management.
• Ability to solve practical problems, define cause and effect, map dependencies in the process
• Organized, detail-oriented, analytical, curious, with demonstrated troubleshooting and investigation skills.
• Ability to prioritize tasks, multitask with organization and manage time effectively.
• Strong customer focus and ability to manage (internal or external) client expectations.
• Contribute to process mapping in a range of functional dependencies, including operations, purchasing, inventory, distribution, equipment, data management, quality systems and facilities
• Ability to work independently with limited oversight, in a complex global environment.
• Prior experience in product testing industry and web applications is preferred.

Methodology skills

• AGILE, TDD, UML

Personal Skills:

• Excellent analytical and problem-solving skills.
• Excellent verbal/written communication skills. Fluent in English and the working country language.
• Should be a self-motivated, independent, detail oriented, responsible team-player and exhibit exceptional relationship management skills.
• Ability to work in a complex international environment.
• Effective negotiation skills to manage stakeholder expectations and resolve conflicts.
• Experience in Agile (Scrum) methodologies would be a plus.
• Ability to adapt quickly to an existing, complex environment.
• Ability to quickly learn new concepts and software is necessary.

TRAVEL: Ready to travel (10 – 20%)