We make digital 𝐡𝐮𝐦𝐚𝐧™ by combining human-centered design with real-time Analytics, AI, Cognitive Technology & Automation to create exceptionally engineered Brand Experiences! Sutherland is an experience-led digital transformation company. Our mission is to deliver exceptionally engineered experiences for customers and employees today, that continue to delight tomorrow. For over 35 years, we have cared for our customers’ customers, delivering measurable results and accelerating growth. Our proprietary, AI-based products and platforms are built using robust IP and automation. We are a team of global professionals, operationally effective, culturally meshed, and committed to our clients and to one another. We call it One Sutherland. #MakeDigitalHuman. https://www.sutherlandglobal.com/
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Sutherland is seeking an attentive and analytical person to join us as team leader, to be responsible for taking care of internal as well as customer needs in terms of PMS implementation and development of applications that support these implementations. We are a group of dynamic and driven individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!
Responsibilities:
• Keep management updated: Relay progress information on the status of projects via status reports.
• Impact the bottom line: Produce solid and effective strategies based on accurate and meaningful reports and analysis and/or keen observations
• Define Sutherland’s reputation: Oversee and manage performance and service quality to guarantee customer / internal stakeholder satisfaction.
• Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs, resolve issues, and meet expectations
• Take the lead: take lead in understanding the requirement and also liaison with the Business Associates and deliver the product/requirements as per agreed upon timelines and specifications.
To succeed in this position, you must:
• Minimum of 5 years of experience in working in .net developing web based applications
• Working knowledge of Athena IDX and Athena HPA
• Engineering Graduate preferably Computer science or related branch.
• Be attentive to details
• Be able to work in a fast-paced environment
• Have good working knowledge in MS Office applications
• Be able to adjust quickly and smoothly to changing priorities and conditions
• Have ability to understand requirements.
• Understand the PMS Systems of IDX/HPA
• Have a good understanding on US healthcare, preferably on the provider side.
• Have strong analytical skills; be able to interpret data, identify trends, and make suggestions for improvements
• Be pro-active in developing trust and professional rapport with employees and team members; work as a team-player
• Have strong verbal and written communication skills; be able to communicate in a clear, constructive, and professional manner