Lead Analyst Ops Controls 1st LOD

Join our team at SVB Global Services India LLP hereinafter referred to as First Citizens India– an organization that has built a legacy of strength, stability and long-term thinking that has spanned generations. Our parent company, First Citizens BancShares, Inc. is a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500™.

Situated in the vibrant city of Bengaluru, we play a crucial role in driving the success of our parent company and its subsidiaries.

At First Citizens India, our team brings together diverse backgrounds and rich experiences to deliver excellence across key business functions. Our commitment to innovation and collaboration makes us the preferred partner in navigating the dynamic and fast-growing digital landscape.  We believe in diverse, equitable and inclusive working environment because we understand that when all our differences converge, we create a synergy that enhances associate and customer relationships and drives innovation of our products and services.

The Lead Analyst, Ops Control Testing will be responsible for evaluating control procedures and processes addressing compliance risks for the bank. In this process they will adopt the internal 1st LOD control testing methodology and industry best practices. The Lead Analyst will be responsible to execute complex and broader control evaluation involving multiple test parameters.      

The person in this role will be responsible for updating the status of control testing, discussing delays, and assisting with project status reporting. They will also oversee/ assist junior control testing staff and ensure quality of delivery. Additionally, the role will assist with ad hoc and special projects. 

In this role, the Lead Analyst, Ops Controls assumes responsibility as tester for assigned key controls on various compliance risk topics and is required to test controls which are Automated, Manual and Partially Automated and deliver the following: 

• Complete testing of specific number of controls allocated in a month 
• Ensure all risks associated with the control are adequately assessed 
• Review the control testing work performed by Sr. Analyst as needed 
• Address 1 LOD and 2 LOD QA comments for the testing performed 
• Ensure the quality of documentation meets the required standards  
• Communicate the results of the control testing to relevant stakeholders and necessary buy in 
• Facilitate such discussion for the controls tested by senior analysts in the team 
• Monitoring and follow-up of remediation plans and their statuses 

This role also provides an opportunity to identify risks that could impede the scalability of operations and an important role in working with Bank operations to deliver solutions for challenges faced by the growth of the organization.

Preferred Education and Experience

• Bachelor's Degree in accounting or finance, Engineering, Management 
• 7 to 12 years financial industry experience out of which minimum 5 years of controls testing or audit experience.
• Internal Audit or Risk Management related professional qualification with experience of practical application within financial services/institutions.
• Experience and understanding of policies, including Operational, Regulatory and Credit, and supporting processes and procedures.
• Understanding of the US regulatory, legal and compliance frameworks impacting the financial services industry.
• Understanding of the control environment and risk appetite of the business.
• Experience of reviewing processes, procedures and controls including evidence of compliance.
• Experience of performing assurance activities including controls testing.
• Experience of working in one of the three lines of defense within a financial services organization.
• Working knowledge of Microsoft products required
• Certifications: CRCM, CIA, CAMS, CGSS, CFE (These are good to have but not mandatory)

Preferred Skills:

• Good understanding of Compliance Risks and the ways in which the risks will crystallize in practice, so as to be able to test adequacy and effectiveness of the Compliance Risk Management framework implemented to address those risks
• The drive, discipline and enthusiasm to work independently under pressure
• Strong attention to detail and ability to identify changes and impact of any changes to documents, systems and processes as against compliance risks, remediation required, etc.
• Good drafting skills, including the ability to record and describe complex issues clearly and succinctly, in a way that are easily understandable by any recipient of the relevant reports.
• Strong investigative and analytical skills – enquiry, analysis, interviewing, testing.
• Assertive and engaging and able to quickly build and maintain effective working relationships.
• Strong collaborative team player receptive to exchange of ideas and constructive criticism
• Strong verbal and written communication skills
• Multi-cultural awareness and sensitivity

Equal Employment Opportunity

SVB Global Services India LLP hereinafter referred to as First Citizens India is an Equal Employment Opportunity Employer. We are committed to fostering an inclusive, equitable and accessible environment and prohibit all forms of discrimination on the basis of gender, religion, caste, disability, sexual orientation, economic status or any other characteristics protected by the law. We strive to foster a safe and respectful environment in which all individuals are treated with respect and dignity. Our EEO policy covers all employment processes such as recruitment, hiring, compensation, benefits, promotions, learning opportunities, and other applicable employment terms for all qualified applicants and employees.