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With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
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Function Description:
Position provides a unique opportunity for an individual looking to build his/her knowledge in a core business at American Express (AXP): International Card Services. Specifically, the position will be responsible for the ICS Sales Incentives. This exciting role will be part of the team managing the Sales Incentive Planning process for Global Commercial and ICS business for American Express. This position requires extensive interaction with Business, CEG, Sales Enablement & Transformation and Technology. The person needs to have a sound business acumen, analytical skills and interpersonal skills. Person should be able to lead and support the various initiatives which would involve working with multiple business partners. Person should be highly detail-oriented and adept at problem solving. S/he must possess excellent collaboration skills. The core responsibilities of the individual will include, but not be limited to the
Responsibilities
•Ensure timely and accurate monthly/quarterly incentive calculation for sales colleagues.
•Run incentive calculation model, perform high quality due diligence on the payments for the given portfolio/s
•Ensure strict adherence of control and compliance and related policies
•Person needs to have an eye for detail and should ascertain Stakeholder and Leadership expectations quickly thereby ensuring seamless and quality delivery
•Individual should have strong knowledge and prior working experience on Incentive tool
•Prior experience on Incentive management process will be an added advantage
•Good analytical and problem-solving mindset
•Ensure the proposed design meets business requirements, enterprise quality standards
•Work with quality assurance managers to coordinate system and user acceptance testing activity
•Good communication skills and ability to work with stakeholders across different geographical locations
Min Qualification
•2-3 years of experience in Incentive calculations, good business knowledge around the compensation process and business rules (ramifications of exceptions), Commercial/ B2B experience. Ability to align data needs to business strategies
•Sales Incentive Operations will be helpful
Functional Skills/Capabilities:
•Reporting tools utilization to create/generate/maintain simple/complex reports
•Data modeling – Demonstrate a good understanding of the application, data design and their relations to enable them to write reports that support reporting and compensation plans
•Understand how reporting and compensation plans work in parallel
•Have good business knowledge that enables them to create business rules to execute the business strategy for the acquisition channels
•Background of working with Payroll/Compensation systems with complex structures will be an added value
•Experience of working in Tableau to create business dashboards will be an added advantage.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
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