L3 Sr. Cloud Engineer - Cloud Operations & Security

For more than 40 years, Accelya has been the industry’s partner for change, simplifying airline financial and commercial processes and empowering the air transport community to take better control of the future. Whether partnering with IATA on industry-wide initiatives or enabling digital transformation to simplify airline processes, Accelya drives the airline industry forward and proudly puts control back in the hands of airlines so they can move further, faster.

• Ownership of operation of our highly available, scalable, SaaS platform hosted exclusively in AWS. As a member of cloud ops-sec team, you will be the escalation point from the initial triaging teams for the AWS environment / platform.
• Analyze and diagnose problem areas related to the AWS platform, system level (Windows and/or Linux) and basic networking level stemming from incidents in the Accelya Offer/Order platform.
• Cloud networking experience required: VPCs, TGWs, DXCs, ACLs, SGs, VPNs.
• Primary point for administration for AWS, through process/procedure and build out of library of infrastructure as a code.
• Install, configure, maintain and support APM and monitoring tools such as DataDog, Sumo Logic, Kibana/OpenSearch, Dynatrace and AppDynamics.  Custom monitoring tools are involved as well, and will require maintenance.
• Create and manage tools that will assist in troubleshooting and problem area determination.  Also included would be automation wherever possible, around tasks and troubleshooting.
• Implementation of solution architecture from cloud architect team into all AWS environments. Training and adoption of L1/L2 teams around solution and support.
• Adhere to enterprise change control processes & procedures, applying skillset in line with not only change control, but all processes and procedures.
• Work with Cloud security team to ensure environment changes comply with existing compliance policies and standards.

• Bachelor’s degree (or higher education) in engineering, computer science, information technology, or mathematics.
• 2+ years DevOps experience, with focus on building CI/CD pipeline, application build creation and integration with 3rd party or proprietary services.
• 3+ years of experience with AWS, including involvement in publishing underlying applications/services in a public manner (public cloud).
• 2+ years scripting, inclusive of process/task automation, application build out, and additional application instrumentation for troubleshooting and logging.
• Knowledge of API workflow, web services, REST, and RPC is a must.
• Infrastructure as a code background in either a DevOps role or system administration role is a must.
• Proven ability to collaborate with multi-disciplinary teams of business analysts, developers, data scientists, and subject matter experts.
• Architecting, designing, developing, and implementing cloud solutions on AWS platforms is a plus.
• AWS cloud security controls implementations experience essential.
• AWS certifications are a plus.

What does the future of the air transport industry look like to you? Whether you’re an industry veteran or someone with experience from other industries, we want to make your ambitions a reality!