L3 Middleware Administrator / SME

L3 Middleware Administrator / SMEThis role has been designed as ‘Hybrid’ with an expectation that you will work on average 2-3 days per week from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

HPE Operations is our innovative IT services organization. It provides the expertise to advise, integrate, and accelerate our customers’ outcomes from their digital transformation. Our teams collaborate to transform insight into innovation. In today’s fast paced, hybrid IT world, being at business speed means overcoming IT complexity to match the speed of actions to the speed of opportunities. Deploy the right technology to respond quickly to market possibilities. Join us and redefine what’s next for you.
Position Overview: We are looking for a highly skilled L3 Middleware Administrator/SME to manage, support, and optimize complex middleware systems. The ideal candidate will have in-depth knowledge of middleware technologies such as Apache Webserver, Apache Tomcat, Apache Solr, Oracle WebLogic, Oracle HTTP Server, Oracle Java, and related components. As an L3 specialist, you will be responsible for providing expert-level troubleshooting, architectural guidance, and resolution of complex technical issues that L2 and L1 teams cannot address. You will also drive improvements in middleware architecture and performance, as well as mentor and guide junior team members.

What you'll do:

• Lead the design and architecture of middleware solutions, ensuring they align with business goals and technical requirements.
• Collaborate with development, infrastructure, and security teams to create reliable and scalable middleware architectures.
• Develop documentation, architectural diagrams, and best practice guidelines.
• Implement automation scripts for deployment, configuration management, and monitoring using tools like Ansible or Puppet.
• Middleware Administrator supports and documents the installation, configuration, capacity planning, upgrading, problem resolution and debugging of all middleware product environments 
• Self-motivated and possess drive, and ability to work independently and be a good team player. 
• Recommend and lead improvements to provide the highest level of availability and performance 
• Provide proactive support to maintain high availability and reliability of middleware systems.
• Follows policies and procedures to ensure corporate compliance, examples include corporate data security and change controlCoordinate with engineering, solution vendors and support teams on problem resolution, design issues and upgrades 

What you need to bring:

• Extensive experience with middleware technologies including Apache Webserver, Apache Tomcat, Apache Solr, Oracle WebLogic, Oracle HTTP Server, Oracle Java, SSL certificates (e.g., Digicert, Let's Encrypt), and load balancers like Netscaler.
• Strong expertise in advanced troubleshooting, root cause analysis, and issue resolution for middleware systems.
• Proven experience in middleware architecture and design for large-scale environments.
• Work closely with development, DevOps, and operations teams to ensure seamless application integration and performance.
• Deep understanding of middleware architecture, performance tuning, and system optimization.
• Experience designing and implementing scalable, highly available, and resilient middleware solutions.
• Strong familiarity with automation tools (e.g., Ansible) and proactive monitoring solutions.
• Strong knowledge with monitoring tools like Dynatrace, Datadog and SolarWinds etc
• Ability to work with large-scale distributed systems and handle complex integration tasks.
• Proven experience in managing production environments and high-availability systems.
• Scripting - BASH / Python
• Strong Unix / Linux & Windows operating systems 
• Good understanding on Networking & Load balancer Concepts.
• Provide training and mentorship to team members on middleware administration, best practices, and troubleshooting techniques.
• Strong Database fundamentals
• Excellent communication skills, with the ability to articulate technical concepts to both technical and non-technical stakeholders.

Additional Skills:

Accountability, Accountability, Action Planning, Active Learning (Inactive), Active Listening, Bias, Business Growth, Business Planning, Coaching, Commercial Acumen, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Customer Solutions, Data Analysis Management, Data Collection Management (Inactive), Data Controls, Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity {+ 5 more}

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Diversity, Inclusion & Belonging

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected:

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Job:

Services

Job Level:

Expert

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.

Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.