Know your customer - Specialist (Bengaluru / Hyderabad )

Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers.

Job Summary

As a KYC Specialist within the client-facing teams, you will be responsible for ensuring all client KYC records comply with regulatory standards and are completed in a timely manner. Your role will involve assisting in end-to-end operational activities through the periodic renewal process of all clients. You will also assist with the drafting and gathering of client documents and verification of client data via publicly available and internal sources at a client level prior to final review by a KYC Operations reviewer and the client-facing team. Your research will be instrumental in ensuring a client’s KYC profile is appropriately updated and any discrepancies or issues with the profile are escalated to the appropriate lines of business.

Job Responsibilities

• Understand and implement of KYC standards, guidelines, policies, and procedures.
• Handle and maintain confidential client documentation.
• Understand the firm’s KYC requirements when completing documentation inclusive of Customer Identification Program (CIP), Minimum Due Diligence (MDD),
• Enhanced Due Diligence (EDD), Local Due Diligence (LDD), Specialized Due Diligence (SpDD) and Product Due Diligence requirements (PDD)
• Review of client data/processes to meet firm wide quality standards
• Interpret alerts and communicating to management when applicable
• Engage with Middle office and be part of KYC/AML interactions to complete the case as per the timeline. 

Required qualifications, capabilities and skills 

• Bachelor’s Degree or Graduate Degree.
• Knowledge of KYC is essential with at least 2 years experience (Audit, Control, Risk, AML, and Research may also be areas of experience)
• Strong research, analytical and comprehension skills, with ability to analyze large amounts of data
• Client focused with great customer engagement skills
• Experience in adhering to controls and compliance standards
• Self-starter with high levels of commitment & motivation to work with data, fix issues and achieve success in a team environment

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.