Key Account Manager

Job Description

Key Account Manager

Key Account Manager is responsible for Efficiently manage the therapy area by effectively reaching out to major hospitals and other key accounts in the area assigned and increase product awareness, answer queries and introduce new products. Also responsible for Customer Focus and have industry knowledge and schedule and plan the frequency of calls and personally visit the targeted doctors as per agreed coverage list. 

Our Sales team support our customers by providing clinical information about products, educational information, clinical training programs and resources. We support healthcare providers and healthcare systems meet the goals of the patients in their communities.

Your role at our organization is integral to helping the world meet new breakthroughs that affect generations to come, and we’re counting on your skills and inventiveness to help make meaningful contributions to global medical advancement.

WHAT YOU WILL DO

• Cover key accounts such as hospitals, nursing homes and clinics as per agreed coverage requirements.
• Nurture strategic relationships with top accounts
• Imbibe the product related features/benefits including scientific information thereto, so as to effectively communicate with the medical doctors and handle product related customer queries
• Utilize customer focused selling techniques (CSSP), continually assessing the knowledge of the customer and strategize to maintain high customer confidence and customer knowledge of company products.                          
• Maintain current, approved protocol (CSSP) and promotional materials to be included in sales presentation/ detailing.
•  Contact customers on regular basis and deliver informative sales presentations based on customers need.
• Explore opportunities to develop new business in the assigned therapy area.
• Achieve and exceed the sales targets on a consistent basis through effective implementation of the sales promotion strategies and scientific initiatives.
• Constantly update the knowledge of disease and product area so as to facilitate scientific discussion with stakeholders to enhance productivity levels as expected by the Company. 
• Carry out Product Visibility and such ancillary or incidental activities related to the Products of the Company or Products of any other Company as may be decided from time to time, in accordance with any arrangement or agreement entered by the Company with such other Company.
• Explore opportunities to develop new business avenues for assigned therapy area and territory.
• Tactically plans to generate tertiary demand generation.
• Plans and executes field working as per approved tour programs and reports into data management system at regular intervals as per company expectations.
• Takes follow-up initiatives on feedback and customer service requirements.
• Handles special product campaigns, new product launch campaigns as per Company’s plans.
• Assists in the collection of receivables, as per company policy.
• Work collectively with other team colleagues in arranging speakers, displays, special programs and CMEs to meet the educational needs of customers.

WHAT YOU MUST HAVE

• Degree in Sciences / B Pharm
• 2 to 7 year’s relevant sales experience
• Proven experience in articulating data-driven findings to various audience levels and translating these findings into actionable recommendations.
• Relevant experience in therapeutic segment
• Must have vaccine knowledge and selling experience at corporate hospitals with Peads.

WHAT YOU CAN EXPECT

• You will be a part of highly motivated sales team that seek to innovate in order to improve lives.

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

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