Company Description
We are the company that cares – for our staff, for our clients, for our partners and for the quality of the work we do. A dynamic, global company founded in 1995, we bring together more than 2,800 driven, dedicated and passionate individuals. We work on the frontline of medical science, changing lives, and bringing new medicines to those who need them.
Job Description
Join our dynamic and innovative team where your passion for IT will be nurtured and your skills will be honed. We are committed to providing exciting challenges and opportunities for growth in a supportive and collaborative environment.
Office-based in Bangalore, India
We are looking for a fresh graduate to join our international IT team as a full-time (Junior) IT Systems Administrator. This is an excellent opportunity for someone who is enthusiastic, knowledgable, and passionate about all things IT. You will be responsible for maintaining and optimizing our IT infrastructure, providing daily technical support for Asia Pacific region, ensuring smooth and efficient operations.
Key Responsibilities:
- Troubleshoot desktop computer systems (primarily MS Windows 10/11) and peripheral equipment problems
- Perform IT support operations, including receiving and tracking users’ requests, assigning priority and responsible persons, resolving requests and users’ notification
- Install, configure, maintain and upgrade of desktop computer systems (primarily MS Windows 10/11) and peripherals (e.g. network cards, printers, modems, mice, add-in boards, copiers, etc.)
- Assist in performing data backups, data restores, disaster recovery, and storage management
- Perform desktop computer systems inventories (hardware and software)
- Assist with technical research on systems upgrades to determine feasibility, cost, time required, and compatibility with current systems
- Document systems problems and resolutions for future reference
Qualifications
- Recent graduate with a completed degree in Information Technology, Computer Science, or a related field
- Strong knowledge of English (both written and spoken) to work in an international team
- Completed internships and/or obtained relevant certifications (preferred)
- Ability to troubleshoot and solve common hardware and software problems quickly and effectively
- Demonstrated knowledge of basic systems administration tools and processes
- Proficiency in current Microsoft products and solutions including MS Windows 10/11 and Office suite
- Experience with host/network security
- Operator experience in managing Cisco switches and wireless access points
- Ability to identify tasks that require automation and automate them
- Passionate about IT and eager to learn and grow
Additional Information
Take the first steps in your career, coordinating a variety of tasks and learning new things while growing with the company.
