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الوصف الوظيفي

We are looking for a Junior Business Analyst who will contribute to onboarding or change of processes and operational work-flows for internal or client driven projects within Services Operations Funds Change Department.


This role is critical in helping to shape and drive process and technology change across the Funds business. Role requires strong analytical skillset in order to design, test and validate complex solutions and services for our clients and operational teams. Communication and networking skills are essential to effectively cooperate with multiple stakeholders on various seniority levels across Product, Technology, Operations and our Clients.



Responsibilities:


  • Perform process analysis and design solutions in response to client or operational needs;
  • Deliver business requirements, prepare testing scripts and execute testing;
  • Co-operate closely with business stakeholders in hand with our Product, Technology partners and our clients,  whilst ensuring the right infrastructure to align our vision and strategic goals;
  • Proactively escalate potential risks related to the projects you are involved in;
  • Challenge the status quo, display initiative and innovation in coming up with solutions;
  • Perform root cause analysis of common operational problems;
  • Resolve ad-hoc queries;
  • Contribute to project plans creation;
  • Display appropriate involvement in team level initiatives


Qualifications:


  • Experience with operational improvements in financial institutions (e.g. Lean, reengineering programs);
  • Experience of working with external clients within Funds Services operations (desirable);
  • Sound understanding of financial market;
  • Ability to work in fast paced environment under tight contractual deadlines;
  • Very good command of English;
  • Excellent communication and stakeholders management skills, with the ability to communicate to a range of audiences;
  • Strong analytical skills;

Education:


  • Bachelor’s/University degree or equivalent experience


This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.


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Job Family Group:


Operations - Core

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Job Family:


Operations Project Management

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Time Type:


Full time

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Citi is an equal opportunity and affirmative action employer.


Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.


View the "EEO is the Law" poster. View the EEO is the Law Supplement.


View the EEO Policy Statement.


View the Pay Transparency Posting



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