What success looks like in this role:
• Gains familiarity with Network Operations concepts, practices and methodologies.
• With guidance, performs standard analytical, project support, user training and/or related duties, including:
o Working with team, business and other stakeholders to gather and consolidate business / functional requirements,
o Assisting with business case and process flow development,
o Assisting with determination of how proposed developments / changes may impact ongoing business operations,
o Determining user readiness and potential training requirements,
o Developing and implementing new feature testing procedures,
o Monitoring feature performance and troubleshooting emerging issues, and
o Supporting quality assurance assessments / evaluations.
• Develops and maintains relevant documentation.
• Gains understanding of and ensures adherence to company standards.
• Develops positive working relationships with relevant teams, vendors and other relevant stakeholders
• Assists with special projects as assigned.
• May provide support on an on-call basis, 24X7.
You will be successful in this role if you have:
BA/BS degree and 0-2 years’ relevant experience OR equivalent combination of education and experience
Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, blood type, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.
This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys’ EEO commitment here.