Some careers shine brighter than others.
If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Senior Consultant specialist
In this role, you will:
• Works effectively with the Technology Teams to define and identifying the quick solutions for project tasks. • Own the planning, development and project execution for GTRF projects.• Uses different approaches to estimate timescales, effort and costs for production efforts. • Defines business acceptance criteria and obtains sign-off prior to go-live. • Make use of appropriate testing tools and services where appropriate. • Manage and follow up escalations from initiation to closure. • Provide necessary corrective action plan to bring quality up to client’s expectation. • Build trusting relationships with stakeholders by consistently meeting and delivering upon their business needs; demonstrating and being respected for your domain knowledge.• Manage communication with all internal and external stakeholders like Senior management within IT and Business.• Ability to quantify and translate progress, issues and risks into meaningful metrics. Monitor, drive and report testing progress through test metrics; keep project stakeholders informed of test progress, issues and risks.• Production support and reporting.• Provide regular updates of incident, ticket progress and outstanding issues. • Team management.• Stakeholder management.