Ivalua Business Systems Analyst - IT

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits of innovation to make great products that create value and improve people's lives.A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Job Description

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to hire Business Systems Analyst - IT who is based out of in Coimbatore location.

Reporting to Manager & the role involves,

What a typical day looks like:

• Hands on experience on Ivalua Procure to pay, Source to Contract solution.
• Engage with stakeholder to understand the business process, needs and objectives. Conducting detailed requirement gathering session and document business requirement.
• Ivalua - Configuring workflow steps, creating performer function, approvers, approval button and enabling alerts, callback validation and additional features like Remainder, escalation, Auto approve features and mass approval.
• Define test plans, create test scripts, complete site-specific quality assurance testing, collaborate with technical resources for deployment and support.
• Managing the User Management process in Ivalua– User creation process and modifying the user profiles, updating users via ETL, new authorization and profile creation, creating homepage for a new profile.
• Updating master data via ETL
• Handling L2 & L3 issues in Purchase Requisitions, Budget, Catalogs, Sourcing project, Contract, Orders, Deliveries, Auctions through ticketing tool.
• Monitoring open tickets in service now and problem resolution within prescribed Service Level Agreements.
• Monitoring EAI failures, and system logs.
• Resolve technical issue reported by users through Zoom call for high priority issues to identify and understand the issue.
• Providing Ivalua training on Purchase requisition creation, PO Management, Budget, Sourcing, Auction, and contract creation to business user across Asia, Europe, and America regions.

The experience we’re looking to add to our team:

• Any graduate with Min 3-6Yrs of experience in IT.
• Hands on experience on Ivalua Procure to pay, Source to Contract solution.
• Ivalua - Configuring workflow steps, creating performer function, approvers, approval button and enabling alerts, callback validation and additional features like Remainder, escalation, Auto approve features and mass approval.
• Handling L2 & L3 issues in Purchase Requisitions, Budget, Catalogs, Sourcing project, Contract, Orders, Deliveries, Auctions through ticketing tool.
• Should be flexible to work in Rotational shifts (7am-4pm & 2pm-11pm).
• Excellent problem-solving and analytical skills.

What you’ll receive for the great work you provide:

• Health Insurance
• Paid Time Off

NK99

Job Category






ITFlex pays for all costs associated with the application, interview or offer process, a candidate will not be asked for any payment related to these costs.

Flex does not accept unsolicited resumes from headhunters, recruitment agencies or fee based recruitment services. Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. Flex does not discriminate in employment opportunities or practices based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status or any other status protected by law. Flex provides reasonable accommodation so that qualified applicants with a disability may participate in the selection process. Please advise us of any accommodations you request to express interest in a position by e-mailing: accessibility@flex.com. Please state your request for assistance in your message. Only reasonable accommodation requests related to applying for a specific position within Flex will be reviewed at the e-mail address. Flex will contact you if it is determined that your background is a match to the required skills required for this position. Thank you for considering a career with Flex.