IT Systems Engineer, India

At Branch, we’re transforming how brands and users interact across digital platforms. Our mobile marketing and deep linking solutions are trusted to deliver seamless experiences that increase ROI, decrease wasted spend, and eliminate siloed attribution. Our Branch team consists of smart, humble, and collaborative people who value ownership over all. Everything we do is centered around creating a great product, team, and company that lives and breathes our motto: Build Together, Grow Together, Win Together.

We seek an experienced IT Systems Engineer reporting directly to the Head of IT and Security. This position will be responsible for IT systems and infrastructure for the APAC and EMEA regions.  The ideal candidate will be an experienced IT engineer with extensive experience onboarding new employees, offboarding users, provisioning account access, and systems administration. This position will work closely with the Sr. IT Systems Engineer in Bangalore. 

• Lead and manage new employee onboarding and employee offboarding
• Prepare, provision, and ship laptops to employees 
• Assist employees with access requests to applications
• Troubleshoot general IT issues such as applications, integrations, and hardware problems
• Provision IT accounts for enterprise applications such as OneLogin, Google, JIRA, Slack
• Work closely with Security and Engineering teams on application integrations and customizations
• Track and manage endpoint devices and update asset tracking databases
• Configure and manage IT systems, infrastructure and endpoints
• Configure and troubleshoot network issues such as wired and wireless

• Hands-on experience with Apple Macbooks, Jamf, Slack, Google Workspaces, Microsoft AD, OneLogin, Okta, JIRA, and Zoom
• Hands-on experience or knowledge of Atlassian, Notion, Asana, and Verkada
• Previous experience with role-based access controls, API integrations, and SaaS implementations
• 3 years + of experience in IT as a Desktop Engineer, IT Engineer, or IT Analyst
• Bachelor’s degree in Computer Science, Information Systems, Business, or related discipline
• Past experience supporting an enterprise IT environment
• Excellent verbal and written communication skills.
• May need to travel, approximately 10% of the time

• Knowledge or experience with deep linking technologies.
• IT certifications such as CompTIA A+, ITIL, and other certifications
  This role will be based at our Bengaluru, KA office and follows a Hybrid schedule that will be aligned with our Return to Office guidelines.

The salary range provided represents base compensation and does not include potential equity, which is available for qualifying positions. Branch offers a comprehensive benefits package, including medical, dental, 401(k), and other benefits, for qualified employees. For detailed information on the benefits specific to your position, please consult with your recruiter.

Branch is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

If you think you'd be a good fit for this role, we'd love for you to apply! At branch, we strive to create an inclusive culture that encourages people from all walks of life to bring their unique, diverse perspectives to work. We aim every day to build an environment that empowers us all to do the best work of our careers, and we can't wait to show you what we have to offer!

Branch is the leading provider of engagement and performance mobile SaaS solutions for growth-focused teams, trusted to maximize the value of their evolving digital strategies. The Branch platform provides a seamless experience across paid and organic, on all channels and platforms, online and offline, to eliminate friction and drive valuable action at the moments of highest intent. With Branch, businesses gain accurate mobile measurement and insights into user interactions, enabling them to drive conversions, engagement, and more intelligent marketing spend.

Branch is an award-winning employer headquartered in Mountain View, CA. World-class brands like Instacart, Western Union, NBCUniversal, Zocdoc and Sephora acquire users, retain customers and drive more conversions with Branch.

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