Coursera was launched in 2012 by two Stanford Computer Science professors, Andrew Ng and Daphne Koller, with a mission to provide universal access to world-class learning. It is now one of the largest online learning platforms in the world, with 148 million registered learners as of March 31, 2024.
Coursera partners with over 325 leading university and industry partners to offer a broad catalog of content and credentials, including courses, Specializations, Professional Certificates, Guided Projects, and bachelor’s and master’s degrees. Institutions around the world use Coursera to upskill and reskill their employees, citizens, and students in fields such as data science, technology, and business. Coursera became a B Corp in February 2021.
Join us in our mission to create a world where anyone, anywhere can transform their life through access to education. We're seeking talented individuals who share our passion and drive to revolutionize the way the world learns.
We at Coursera are committed to building a globally diverse team and are thrilled to extend employment opportunities to individuals in any country where we have a legal entity. We require candidates to possess eligible working rights and have a compatible timezone overlap with their team to facilitate seamless collaboration. As a remote-first company, our interviews and onboarding are entirely virtual, providing a smooth and efficient experience for our candidates.
Job Overview:
Coursera’s IT Department is responsible for the Corporate tools and technology that are required for the company to operate efficiently and effectively. We are a growing team that plays an integral role in the company’s ability to perform its day-to-day tasks. hile supporting an ever-growing number of users with top-tier tools and applications, our IT team is always aiming to achieve the highest goals and produce the best experience possible for our end users.
Coursera is looking for a motivated IT Support Specialist to help support our growing team and ensure our staff has the optimal technical working environment. This is an internal support position which requires versatility, attention to detail, a strong sense of urgency and troubleshooting skills. In this role, you will be the front-facing contact to manage IT requests ranging from break/fix issues, SaaS administration, asset management, hardware deployment, user onboarding & offboarding, A/V support (meetings/All hands/events etc) and some IT project participation. As part of a small IT team, you'll wear lots of hats and gain plenty of valuable experience.
The role provides an opportunity to enhance your IT skills by providing first-line support to Courserians with their IT service requirements and needs. The role also allows for the successful candidate to further identify their IT path and align their career aspirations with the different IT fields, from basic computer fundamentals to server administration, application support, and other technology opportunities.
Please note this role will require working 6:30PM - 2:30AM IST
Responsibilities:
Basic Qualifications:
Preferred Qualifications:
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اطلب مساعدة الخبراء لكتابة سيرة ذاتية مميزة.