Sago is seeking an experienced IT Support Specialist to join our global IT Help Desk team. This role is responsible for delivering technical assistance and support for computer systems, hardware, and software. The IT Support Specialist will handle user inquiries, troubleshoot issues, and ensure timely and professional resolution of system and user concerns.
You will become part of a dynamic and fast-paced global team within a positive and high-performance culture. This role requires an on-site presence at our Gurugram office; therefore, candidates must be based locally and able to commute daily. As the global IT Help Desk operates 24/7, you will be expected to work in rotating shifts and participate in a remote on-call schedule during weekends.