We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.
The IT Software Asset Management Sr 1. is responsible for handling the day-to-day platform operations of RSM’s SAMPro framework. This role involves creating integrations, quality assurance reviews and configuring SAMPro features. The position requires effective communication and collaboration with other analysts, developers and IT stakeholders of the framework. In addition to these responsibilities, the Software Asset Management Sr. will provide related support to other (hardware, cloud) Asset Management staff within ServiceNow.
EDUCATION/CERTIFICATIONS
(MUST NOTE REQUIRED OR PREFERRED)
Bachelor’s Degree in Information Technology or related business concentration preferred
ServiceNow CSA certification preferred; additional developer certifications will be considered, including:
ITAM or similar discipline certification preferred
Equivalent experience will be considered
TECHNICAL/SOFT SKILLS
(MUST NOTE REQUIRED OR PREFERRED)
Good understanding of software licensing and compliance required
Excellent Microsoft Office skills required
Ability to work independently and as part of a team required
High degree of professionalism required
Demonstrated excellent interpersonal and communication skills required
EXPERIENCE
(MUST NOTE REQUIRED OR PREFERRED)
6-8 years of experience with SAMPro required.
Experience with QA is preferred.
IT Asset Management or IT Procurement experience is helpful.
Any experience with ITAM or HAM in additional to SAM is preferred.
Related experience is preferrable in a large-scale technology environment required
LEADERSHIP SKILLS
(MUST NOTE REQUIRED OR PREFERRED)
Self-starter capability required
Ability to build partnerships outside of tactical team required
ServiceNow acumen required
At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/india.html.
RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus.com.