The IT Quality Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and workflow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits' Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.
Responsibilities:
- Responsible for initiatives related to User Acceptance Testing (UAT) process and product rollout into production, making recommendations of solutions and improvements. Responsibilities may also include software quality assurance testing.
- Conducts complex process monitoring, product evaluation and audit assignments; reports issue and makes recommendations for solutions.
- Ensures project standards and procedures exist, are fully / clearly documented and followed throughout the software development life cycle; makes recommendations for enhanced documentation.
- Test Automation: Design, develop, and maintain automated tests to verify product functionality and performance across various platforms.
- Gherkin & BDD: Work with Gherkin syntax to write clear, concise behavior-driven tests (BDD) and collaborate with product owners and developers to ensure accurate and useful feature specifications.
- Agile Collaboration: Actively participate in Agile ceremonies (Sprint planning, standups, retrospectives, etc.) and collaborate with cross-functional teams (Product, Development, and QA) to ensure test automation is integrated into the SDLC.
- Test Strategy: Develop and implement test strategies, test cases, and automated testing frameworks to ensure a comprehensive testing approach, covering functional, integration, and regression testing.
- CI/CD Integration: Integrate automated tests into continuous integration/continuous deployment (CI/CD) pipelines to improve development speed and consistency.
- Bug Identification & Reporting: Proactively identify defects early in the development lifecycle and collaborate with development teams to ensure timely resolution.
- Documentation: Maintain and update documentation for test cases, test scripts, and results.
- Test Environment Management: Ensure test environments are properly set up and maintained to support test automation efforts.
- Quality Advocacy: Promote quality best practices, methodologies, and automation across the team to ensure high-quality releases.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
Experience
- 5-8 year's experience in an IT Quality role.
- Proven experience as a Software Engineer in Test (SET) or QA Engineer with a focus on test automation.
- Solid experience working in an Agile environment (Scrum, Kanban, etc.).
- Experience in Behavior Driven Development (BDD) and writing tests using Gherkin syntax.
Technical Skills:
- Strong programming skills in Java or JavaScript
- Experience in Testing API and Good Understand of API automation.
- Proficiency with SCM (like GIT or Bitbucket)
- Familiarity with test automation tools like Selenium, Cucumber, JUnit or TestNG
- Experience with CI/CD tools like LightSpeed, K8
- SQL Proficiency is a must.
- Knowledge of Testing Frameworks:
- Experience with BDD tools (e.g., Cucumber) and frameworks for writing Gherkin syntax-based test cases.
- Ability to create, maintain, and improve automated testing frameworks.
- Soft Skills:
- Strong communication and collaboration skills.
- Ability to work independently and as part of a team.
- Problem-solving attitude and an ability to debug issues in automation pipelines.
- Detail-oriented with a focus on delivering high-quality results.
- Bonus Skills (Optional):
- Experience with cloud testing environments (e.g., AWS, Azure, GCP).
- Familiarity with performance testing tools (e.g., JMeter, LoadRunner).
- Knowledge of containerization (Docker) and container orchestration (Kubernetes) for test environments.
Education:
- Bachelor’s/University degree or equivalent experience
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Job Family Group:
Technology
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Job Family:
Technology Quality
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Time Type:
Full time
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Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
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