General Summary:
Qualcomm's OneIT organization is looking for an experienced professional with strong technical expertise, project management skills, and stakeholder management skills to lead our Site IT Operations in Chennai.
The ideal candidate would be a seasoned technology project manager with primary focus on Site specific stakeholder management, projects/implementation skills .
As the face of IT at the Chennai office, this role offers to lead a matrix managed team of SMEs to drive site specific operational needs while extensively collaborating with Global Engineering stakeholders, end users, IT Infrastructure, Cybersecurity, Enterprise Applications teams
Responsibilities:
• As Site IT Leader, this role is IT’s face at the Site Leadership partnering with the Chennai R&D / Engineering teams and manage, coordinate, and support all the site-specific IT Infrastructure & Engineering services, resources, and solutions.
• This role is to ensure that all the IT related needs are being met in an efficient manner, allowing engineering to focus more on their overall business and strategy and commitments are not hindered by a lack of any Qualcomm IT resources or expertise.
• The person in role needs to collaborate extensively with various other functional IT orgs like Server, Storage, Networking, and end user services to ensure stable IT Infrastructure. In addition, this role will be responsible to inform the business units of IT systems, processes, resources, and changes that may help optimize site specific engineering projects, processes, and operations.
• Demonstrated experience in end-to-end software development lifecycle: design, developing, debugging, test planning/validating, optimization, customer-Stakeholder engagement and production support.
• Contributing to process improvements, innovating project management, and increasing PMO maturity objectives (e.g., standardized tools, templates, and processes).
• Creating work breakdown structure (WBS), identifying internal/external dependencies, defining task effort and duration estimates and tracking project schedule.
• The person in role would participate in local engineering site leadership meetings to present the monthly metrics on utilization, project updates and understand the upcoming engineering roadmap and plan for any IT related changes, upgrades or capacity expansions that are needed to enable the business.
• Lead and manage the existing IT team in Chennai including Engineering IT and end-user service engineers.
• Analytical ability identifying risks at the project and team level. Engaging stakeholders and senior management for risk mitigation or escalation
• Agile/Scrum processes and hybrid-application of multiple project management methodologies.
• Creating and Usage of JIRA and service now dashboards
• PMP and Agile/Scrum Master Certification is a plus
• Additional site-specific responsibilities include:
o Connect with the engineering directors and support partners at Chennai to understand the roadmaps and demands of OneIT for proper planning and execution.
o Establish and report Chennai IT Operational Metrics on a monthly cadence.
o Partner with Facilities, Business Operations, Lab operations and Logistics teams to support site needs.
o Work in a matrix environment and provide the necessary local support by leveraging the IT Ops teams and other IT global support resources.
o Be IT’s single point of contact for Chennai engineering for any escalations and/or elevated support as necessary to void/minimize the critical business impact
Minimum Qualifications:
Applicants: Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).
Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.
To all Staffing and Recruiting Agencies:Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications.
If you would like more information about this role, please contact Qualcomm Careers.