Working at Freudenberg: We will wow your world!
Incident Management (1st and Second Level Support)
Management of Service Requests
Change Request Management
Problem Management
Monitoring of interfaces
Monitoring of system Performance / Batch Jobs
Management of System Change Management (Change Transports)
Management of User Access, access role management
Contribute to know how database for user support
3+ year’s experience in SAP ECC implementations / support
General ITIL know how for, Incident , Change, Problem Management
Has practiced Agile / KANBAN methodology
Good general application / business process knowledge in Logistics and Finance
Good customizing know how in logistics or Finance
Knowledge of SAP Cloud Platform and cloud-based development concepts.
Experience in Debugging using SDK, error analysis and troubleshooting
Strong understanding End to End Processes.
Good collaboration and communication skills
Stress tolerance and ability to meet deadlines
Positive attitude, customer service oriented
Flexible working hours based on project team location
Proficiency in English (written and spoken)
The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.