We help the world run better
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
Summary
Your position will be a key member of the Reporting Center of Excellence (CoE) within the Global Cloud Infrastructure & Delivery (GCID) organization. The primary focus of the teamis to transform data into actionable insights that drive the best business outcomes and strengthen GCID's capabilities. The Reporting CoE is the trusted go-to resource for enterprise reporting and dashboard needs within GCID.
What you'll do
• Develop and maintain management dashboards and key operational reports using ServiceNow and SAP Analytics Cloud.
• Collaborate with internal stakeholders and partner organizations to understand their reporting requirements and design effective visualizations that communicate complex data in a clear and concise manner.
• Analyze possibilities of automation by extensive study of underlying data and provide detailed feasibility proposal.
• Analyze large datasets to identify trends, patterns, and opportunities for improvement.
• Provide consultation on data-driven solutions to leadership team & business owners.
• Continuously monitor and improve the accuracy, reliability, and timeliness of reporting solutions.
• Stay up-to-date with the latest advancements in data analytics and reporting tools, and proactively identify opportunities to enhance the Reporting CoE's capabilities.
What you bring
• 3+ years of experience in data analytics and reporting, preferably in a cloud infrastructure or IT operations environment.
• Proficiency in ServiceNow Reporting
• Knowledgeable in data models
• Advanced knowledge in JavaScript.
• Experience with ServiceNow Process Mining or Signavio Process Intelligence and SAP Analytics Cloud is beneficial.
• ITSM Process experience is beneficial.
• Strong problem solving, analytical and communication skills with the ability to work independently, manage multiple priorities, and disseminate significant amounts of information concisely in reports and presentations. Fast learner with the ability to manage quick turnaround times and work effectively with cross-cultural teams.
Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Requisition ID: 404310 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.