IT Business Services Senior Consultant - SAP ECS GCE

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

Overview: As a member of SAP Enterprise Cloud Services Global Customer Engagement (GCE) Engagement Excellence team (EET), you will be responsible for driving and leading strategic projects and programs that would impact the wider ECS organization as a part of the Strategic Program Management unit within EET, to ensure seamless execution of all initiatives that are aligned with organizational objectives. 

What you’ll do:

1. Project Coordination: Facilitate the planning, execution, and monitoring of projects within the Engagement Excellence Team. Collaborate with cross-functional teams to ensure project milestones are achieved within established timelines.
2. Data Analysis: Conduct comprehensive data analysis to derive insights that promote strategic decision-making. Utilize various analytical tools and methodologies to interpret complex datasets and identify trends, patterns, and opportunities.
3. Information Management: Assist in the development and implementation of information management strategies, including data governance frameworks, data quality standards, and data lifecycle management processes.
4. Documentation and Reporting: Prepare clear and concise documentation, including project plans, progress reports, and presentations for stakeholders. Communicate project updates, findings, and recommendations effectively to diverse audiences.
5. Quality Assurance: Conduct quality assurance checks to ensure accuracy, completeness, and reliability of information collected and reported. Implement corrective measures as needed to address any discrepancies or issues.
6. Stakeholder Engagement: Engage with internal and external stakeholders to gather requirements, solicit feedback, and foster collaboration. Build strong relationships with key stakeholders to promote buy-in and support for project initiatives.
7. Enablement & Communication: Proactively communicate changes and updates to the entire team and relevant stakeholders while also supporting other teams. Plan and drive enablement sessions to ensure project-related changes are leveraged by all impacted teams efficiently.

Qualifications:

• Experience and knowledge of the SAP Enterprise Cloud Services business.
• Strong analytical skills with the ability to interpret complex data and generate actionable insights.
• Excellent communication and interpersonal skills, with the ability to engage effectively with stakeholders at all levels.
• Solid understanding of information management principles, including data governance & data quality management.
• Ability to multitask, prioritize tasks, and work effectively under pressure in a fast-paced environment.
• Detail-oriented with a focus on quality and accuracy in all aspects of work.
• Strong problem-solving abilities and a proactive approach to addressing challenges.
• Familiarity with project management methodologies is a plus.

The Team: 

Global Customer Engagement (GCE) - GCE’s purpose is tobe the lighthouse for all customer facing roles at SAP Enterprise Cloud Services and to ensure excellence for our customer engagements at scale with increasing efficiencies. We enhance the customer engagement by focusing on optimizing the overall delivery engagement, with holistic coverage of all customer-facing units under one umbrella and in order to ensure scale and efficiencies at doing that, the GCE unit has been introduced.

#ITT3

#SAPECSCareers 

​Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 423729  | Work Area: Information Technology  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid.