IT Associate II (Job Monitoring)

What You’ll Be Doing

• Provide first-level IT technical 24/7 support by resolving basic to moderately complex technical issues related to program scheduling on critical systems.
• Typically involved in monitoring of scheduled programs in various business applications across the Organization to meet the pre-defined SLA’s. 
• Coordinate resolution of issues as needed with Development and Level 2 Support Teams
• Escalation to Level 2 Support team as and when needed and Update the existing Action Matrix document as defined in respective IT environments.
• Research common problems and recommend solutions; prepare Monthly Status report and review with Development/Level 2 Support teams.

What We Are Looking For

• Typically requires a 3-year degree and 1–3 years of experience or High school graduate with equivalent related experience.
• Typically requires a minimum of 1 year of related experience on IT Support fields.
• Support Associate with strong knowledge of Data Warehouse Concepts.
• Expert knowledge of ETL Informatica tools.
• Expert knowledge of Database Management Systems (Oracle) and its best practices. principals
• Expert knowledge Unix Shell Scripting.
• Expert knowledge of OBIEE / Power BI tools.
• Identify and troubleshoot ETL Job problems (e.g., performance, data issue etc.,)
• Expert PL/SQL, SQL, skills & experience would be an added advantage.
• Knowledge on Appworx or Airflow or cron job scheduling experience would be an added advantage.
• Works independently or as Team member; receives minimal guidance.
• Good Communication Skills.

What’s In It For You

• Training and professional development
• Performance coaching
• Work with fun team in a supportive environment
• Work at a strong and growing company
• Community involvement opportunities

About Arrow

Arrow Electronics, Inc. (NYSE: ARW), an award-winning Fortune 110 and one of Fortune Magazine’s Most Admired Companies. Arrow guides innovation forward for over 175,000 leading technology manufacturers and service providers. With 2019 sales of USD $29 billion, Arrow develops technology solutions that improve business and daily life. Our broad portfolio that spans the entire technology landscape helps customers create, make and manage forward-thinking products that make the benefits of technology accessible to as many people as possible. Learn more at www.arrow.com.

Our strategic direction of guiding innovation forward is expressed as Five Years Out, a way of thinking about the tangible future to bridge the gap between what's possible and the practical technologies to make it happen. Learn more at https://www.fiveyearsout.com/.

For more job opportunities, please visit https://careers.arrow.com/us/en.