IT Application Analyst - Salesforce
Description
Provides comprehensive application functionality, configuration and support expertise for application software solutions; works with business analysts, architects, technical experts and software vendors on the solution requirements, design, configuration, functionality gap resolution, implementation, support, maintenance and enhancement of the applications.
Assists in the analysis and evaluation of application functionality. Documents recommendations to increase utilization of standard application functionality to improve business processes and capabilities.
Contributes to the determination and documentation of optimum application setup and configuration to meet functional requirements and specifications. Configures and verifies application setup and configuration.
Develops expertise in emerging application and solution trends and functionality. Provides functional recommendations for assigned applications and systems.
Contributes to the analysis of potential application solutions, Able to document recommended solutions to address functionality gaps in the application.
Works with vendors to improve application functionality and resolve functionality issues.
Documents and reviews functional, architecture and technical requirements and designs for process owners, business analysts, and architects.
Contributes knowledge and serves as a contact resource for content, processes, procedures and functionality associated with assigned applications for projects and application support (as needed).
Documents functional specifications for a given project from which programs and configurations will be applied to create the program, application, or complete solution.
Qualifications
Skills
Solution Design - Creates and defines the solution design complete with instrumentation and measurement, using industry standards and tools, version control, and build and test automation to synthesize diagrams, models and documentation in order to build a solution that meets buildability, business, technical, security, governance and compliance requirements.
Solution Functional Fit Analysis - Composes and decomposes a system into its component parts using procedures, tools and work aides for the purpose of studying how well the component parts were designed, purchased and configured to interact holistically to meet business, technical, security, governance and compliance requirements.
Solution Modeling - Creates, designs and formulates models, diagrams and documentation using industry standards, tools, version control, and build and test automation to meet business, technical, security, governance and compliance requirements.
Solution Configuration - Configures, creates and tests a solution for commercial off-the-shelf (COTS) applications using industry standards and tools, version control, and build and test automation to meet business, technical, security, governance and compliance requirements.
Solution Validation Testing - Validates a configuration item change or solution using the Function's defined best practices, including the Systems Development Life Cycle (SDLC) standards, tools and metrics, to ensure that it works as designed and meets customer requirements.
Business insight - Applying knowledge of business and the marketplace to advance the organization’s goals.
Customer focus - Building strong customer relationships and delivering customer-centric solutions.
Tech savvy - Anticipating and adopting innovations in business-building digital and technology applications.
Plans and aligns - Planning and prioritizing work to meet commitments aligned with organizational goals.
Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
Interpersonal savvy - Relating openly and comfortably with diverse groups of people.
Education, Licenses, Certifications
College, university, or equivalent degree in Information Technology, Business or a related subject required.
This position may require licensing for compliance with export controls or sanctions regulations.
Experience
Minimal relevant work experience required. 1-3 years of experience
Bachelor’s degree ideally in Computer Science, Engineering or MIS
Min 3 years of experience in Force.com, Lightning, LWC, Apex, CICD, COPADO, Jenkins, DevOps is mandatory
Experience with the Salesforce.com platform. Sales Cloud, Service Cloud, CPQ, Experience Cloud etc
Experience with Lightning Pages, Visualforce, Triggers, SOQL, SOSL, API, Flows, LWC, Web Services (SOAP & REST), Angular framework, Java.
Agile Methodologies and well versed with GUS, JIRA
Strong communication skills to be able to communicate at all levels.
Should have a proactive approach to problem-solving.
Follow release management CI/CD code deployment process to migrate the code changes
Salesforce Certified Platform Developer I and PD II
Job SYSTEMS/INFORMATION TECHNOLOGY
Primary Location India-Karnataka-Bangalore-India, Bangalore, DBU-PGBU-IEBU-CTT-ABU
Job Type Experienced - Exempt / Office
Recruitment Job Type Exempt - Experienced
Job Posting Jun 21, 2024, 6:59:51 AM
Unposting Date Jul 5, 2024, 2:29:00 PM
Organization Distribution Business
Role Category Hybrid - Potential for Partial Remote
Relocation Package Eligible
Req ID: 240004GO
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