IS Business Systems Analyst

IS Business Analyst – Enterprise Architecture

Workday Title: Business Systems Analyst

Job Posting Title: IS Business Systems Analyst

Department Name: Enterprise Architecture

Role GCF: 4A

Hiring Manager Name: René Rutter

ABOUT AMGEN

Amgen harnesses the best of biology and technology to fight the world’s toughest diseases, and make people’s lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what’s known today.

ABOUT THE ROLE

Role Description:

This IS Bus Sys Analyst will play a pivotal role in optimizing our organization’s technical environment through data modeling, visualization, and strategic analysis. This position will focus on designing and delivering data-driven insights to support the Technology Rationalization Team, ensuring informed decision-making and prioritization of efforts. You will work on refining business processes, developing data models, and creating visual reports that guide leadership in optimizing IT investments. Additionally, you will contribute to building a sustainable service model for technology rationalization, ensuring long-term efficiency and cost-effectiveness.

Roles & Responsibilities:

• Develop and maintain data models to support the Technology Rationalization Team in optimizing IT assets.
• Design and create interactive dashboards and visual reports to communicate insights effectively.
• Ensure data accuracy, consistency, and integrity across multiple sources.
• Provide senior leadership with data-driven insights to prioritize IT rationalization efforts.
• Identify opportunities to improve data collection, processing, and reporting workflows.
• Support the implementation of best practices in data governance and management.
• Work closely with technology teams to provide data-backed recommendations for IT asset optimization.
• Assist in building a scalable and sustainable service model for technology rationalization.

Functional Skills:

Must-Have Skills (Not more than 3 to 4):

• Data Modeling & Management – Strong ability to create, maintain, and optimize data models.
• Data Visualization – Proficiency in tools like Power BI, Tableau, Excel, or similar platforms.
• Stakeholder Collaboration – Experience working with cross-functional teams to align on data-driven priorities.

Good-to-Have Skills:

• SQL & Database Knowledge – Experience working with relational databases, querying data, and optimizing datasets.
• Business Process Analysis – Ability to assess and refine business processes for efficiency.
• Data Storytelling – Capability to translate complex data into actionable insights for leadership.
• Experience with ServiceNow, especially CMDB, Common Service Data Model (CSDM) and IT Service Management.
• Experience working in SAFe and/or Agile Teams.
• Experience with process development/engineering.

Professional Certifications:

• SAFe for Teams certification (preferred)

Soft Skills:

• Excellent analytical and troubleshooting skills.
• Strong verbal and written communication skills
• Able to work under minimal supervision
• Ability to work effectively with global, virtual teams
• High degree of initiative and self-motivation.
• Ability to manage multiple priorities successfully.
• Team-oriented, with a focus on achieving team goals

Basic Qualifications:

• Master’s degree and 1 to 3 years of Information Security or IT  OR
• Bachelor’s degree and 3 to 5 years of Information Security or IT OR
• Diploma and 7 to 9 years of Information Security or IT experience

EQUAL OPPORTUNITY STATEMENT

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.