Overview Amazon
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About the Role
Amazon’s Vendor Investigations and Transaction Accuracy (VITA) team is looking for a highly motivated Investigations Specialist to join the Retail Investigations team onsite in Hyderabad, India. This role will perform comprehensive investigations to identify business problems and identify root causes to prescribe relevant controls. The specialist will work with product and program managers, machine learning teams, risk SMEs across areas, as well as stakeholders outside of VITA based on business requirements.
Key job responsibilities
The role is of a Subject Matter Expert in Investigations who:
• Delivers Results by conducting assigned forensic investigations in a timely manner within an ambiguous environment using data analysis and other tools.
• Displays high level of ownership throughout investigation life cycle by defining investigation requirements, facilitating and reporting progress and identifying blockers & providing resolutions / work arounds
• Insists on high standards by writing effective deep dive documents summarizing findings and proposing solutions
• Identifies gaps and risks in current mechanisms and policies and recommends solutions to policy owning teams.
• Identifies technology gaps and work with internal / external tech teams on solutions.
• Conducts effective communication of results and updates to stakeholders.
• Drives broader risk mitigation activities by working with other teams such as Internal Audit or Loss Prevention (LP).
• Provides effective coaching / guidance to team members for cross skilling.
About the team
Vendor Investigations & Transaction Accuracy (VITA) is a vertical of Global Finance Operations (FinOps) Theft, Fraud, Abuse and Waste (T-FAW) program. VITA identifies, prevents and recovers erroneous, fraudulent or wasteful payments to all vendors globally. VITA uses rule-based models and machine learning (ML) techniques to identify duplicate or fraudulent invoices, data anomalies and potentially fraudulent vendors both in the corporate and retail space.
• 5+ years of relevant experience in relevant risk management areas such as internal / external audit or forensic investigations.
• Experience in working with teams across different global locations having high ownership and deliver results independently
• Bachelor’s degree in accounting with professional certifications such as CA, CWA or CFE.
• 5+ years of post qualification experience in risk and fraud management
• Experience in Retail or e-commerce will be preferred.
• Experience with technical tools such as SQL.
• Experience managing, analyzing and communicating results to senior management
• Experience working with global stakeholders
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