Amazon.in's Fulfillment by Amazon (FBA) Credit Operations team is seeking a highly motivated Investigation Specialist to help manage daily operational aspects supporting both our Merchant and Customer experience. Our teams' objective is to provide the capability for merchants to obtain the benefit of Fulfillment by Amazon, including all the superior performance of Amazon’s shipping and customer service. FBA is a highly visible and strategic program within Amazon. This is a chance to work in an innovative team, participating in operational excellence, system support, process and design that span the entire company. Come help build a world class product with Amazon.in's customer centric focus applied to the Merchant experience. The Investigation Assistant will support Sellers, Associates, and Management while ensuring program standards for individual and team performance are met.
- Bachelor's degree
- Speak, write, and read fluently in English
- Experience with Microsoft Office products and applications
- Experience with Excel
- Excellent team player capable of learning and sharing knowledge in a team environment.
- Knowledge of FBA.
- Comfortable working on excel, using pivots and using basic level of automation.
- Basic knowledge of SQL.
- Experience in either of Investigations/Payments/Security or Banking domain.
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