Main Duties and Responsibilities:
• Follow work instructions & checklist as defined for the to ensure validity & integrity of Product Intelligence activities.
• Respond to customer queries on product information & documentation.
• Coordinate with internal Regional Regulatory experts for complex queries.
• Collaborate with internal team or directly with suppliers to procure missing
information/documents.
• Ensure quality of information in the relevant system is maintained and strive to achieve zero non-conformity.
• Ensure activity records are maintained as per defined formats.
Qualification & Skills
• Minimum qualification- Graduation (Any Stream). Chemistry or Life Science background will be preferred.
• Freshers with no previous job experience are welcome.
• Detail oriented with good time and project management skills, with an ability to switch priorities when required.
• Customer service mindset along with ability to interact with multiple stakeholders while meeting their expectations.
• Strong written and verbal communication skills (English) and Proficiency in French or Spanish will be added advantage.
• Excellent IT skills, including strong proficiency in MS Excel.
• Comfortable to work in fixed & rotational shift (including night shifts).