Run the production environment by monitoring availability and taking a holistic view of system health
Build software and systems to manage platform infrastructure and applications
Improve reliability, quality, and time-to-market of our suite of software solutions
Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating for continual improvement
Provide primary operational support and engineering for multiple large-scale distributed software applications
Responsibilities
Gather and analyze metrics from operating systems as well as applications to assist in performance tuning and fault finding
Partner with development teams to improve services through rigorous testing and release procedures
Participate in system design consulting, platform management, and capacity planning
Create sustainable systems and services through automation and uplifts
Balance feature development speed and reliability with well-defined service-level objectives
Provide technical guidance and lead development of enterprise software integration solutions.
Design, develop, implement and maintain shared engineering platforms, products and solutions.
Implement technology solutions focusing on reuse and leveraging Chubb & Industry standards and best practices.
Institutionalize SRE Approach
Improvise the Obserability and Monitoring
Ensure SLA’s are met and Reduce the MTTR (Mean time to resolution)
