Inside Service Sales Specialist

Work Schedule

Environmental Conditions

Job Description

When you’re part of Thermo Fisher Scientific, you’ll do exciting work, and join a team that values performance, quality and innovation. As part of a successful, growing global organization you will be encouraged to perform at your best. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create meaningful contributions to the world. We are looking for a high-reaching  Service Sales specialist to join our service Sales team.

As Service Sales Specialist you will promote and sell our service product portfolio to current and prospective customers within pharmaceutical, academic, scientific research, and clinical organisations across the assigned territory. You will handle your own panel of customer accounts, initiating and building strong customer relationships and driving contract coverage, growth and profitability over time. 

You will be passionate about selling our service product portfolio including: contract renewals; warranty conversions; training courses; & other services. 

This role is ideal for a Science/Engineering graduate with relevant sales or customer-facing experience, who wants to pursue a sales career at a global company.

The position is permanent and based out of Pune. In-person travels to customers in the assigned territory is required along with service, commercial and other teams.

What will you do?         

• Optimally manage the sales of company service products to a variety of customer accounts and segments, building positive relationships over the phone/by email and in-person visits and delivering service sales presentations
• Generate new business from existing customers and promote and sell portfolio of New Services.
• Formulate driven pricing quotations
• Work together with Instrument Sales to optimize the sales of upfront contracts and coordinate the approach on accounts assigned to service management
• Accurately forecast future business and plan sales activities well in advance
• Develop and maintain detailed customer/prospect records and ensures that the relevant sales tools reflect this information (e.g. Sales Forecast & Territory Plan)

Who we are looking for:

• Proficient in English in read, write and speak.
• Strong communications skills to optimally discuss customer’s needs to sell services by telephone and site visits; able to engage and influence at all levels
• Science/Engineering graduate preferred, but not crucial if you have strong prior sales experience
• Sales approach; strongly motivated by targets
• Positive approach and desire to succeed
• Ability to handle time optimally to prioritize and complete tasks required
• Able to adapt to a constantly evolving business environment
• Digital literacy in MS Word, Excel, Outlook, PowerPoint, or similar

What’s in it for you:

• Excellent career progression opportunities with a large and growing global employer
• Competitive salary, plus annual incentive bonus