Inside Sales Representative

What You’ll Be Doing

 Manage the account relationship by providing strategic service and support to assigned customer base. Maximize margins, gain market share, and drive value added solution selling. Responsible for on-going Sales activities for the Quote to Invoice process and working primarily from on-site sales desks.

Key Responsibilities

• Account Management: Serve as the primary point of contact for customer inquiries, quotes, and orders. Build and maintain strong customer relationships to drive repeat business and customer loyalty. facilitate quoting, demand fulfillment, and on-time delivery, and resolve customer issues.
•  Sales Excellence: Collaborate with the sales team to meet or exceed quarterly and annual sales goals. Process customer orders, ensuring accuracy and timely delivery. Track orders and provide status updates to customers. Resolve any issues related to shipping, billing, or product quality. Cross-Functional Collaboration. Generate sales reports, forecasts, and performance metrics for internal review. Analyze customer feedback to identify opportunities for improvement.
• Order to Invoice: Manage the Order to Invoice process, ensuring quality, inventory integrity, and financial accuracy.
•  Quote to Order: Own the strategy for customer quotations, including pricing negotiations and managing price increases.

What We Are Looking For

While it is preferred that the candidate is a diploma holder, Graduate the following are the “Must-Have” requirements to be successful in the role:

• Minimum 3–8 years of Proven experience in inside sales, customer service, or account management, preferably in the semiconductor or electronics industry. Knowledge on Interconnect, Passive and Electromechanical products.
• Strong understanding of the semiconductor industry, including trends, technologies, and customer needs.
• Proficiency in using ERP tools.
• Exceptional communication and interpersonal skills with sales mindset attitude
• Skill in prioritizing work, and multi-tasking and strong problem-solving abilities
• Experience in leading a small group is an added advantage.
• Ability to work independently and as part of a team in a fast-paced environment

What’s In It for You

At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That is why we offer competitive financial compensation, including various compensation plans, and a solid benefits package. 

• Medical Insurance
• Life Insurance
• Year-end bonus
• Incentives
• 5-Day Work Week
• Growth Opportunities
• And more!

About Arrow

Arrow Electronics, Inc. (NYSE: ARW), Arrow Electronics, Inc. (NYSE: ARW), an award-winning Fortune 133 and one of Fortune Magazine’s Most Admired Companies. Arrow guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2023 sales of USD $33.11 billion, Arrow develops technology solutions that improve business and daily life. Our broad portfolio that spans the entire technology landscape helps customers create, make and manage forward-thinking products that make the benefits of technology accessible to as many people as possible. Learn more at www.arrow.com.
Our strategic direction of guiding innovation forward is expressed as Five Years Out, a way of thinking about the tangible future to bridge the gap between what's possible and the practical technologies to make it happen. Learn more at https://www.fiveyearsout.com/. 
For more job opportunities, please visit https://careers.arrow.com/us/en.