Infrastructure Operations Engineer

We’re AtkinsRéalis, a world class Engineering Services and Nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. Created by the integration of long-standing organizations dating back to 1911, we are a world-leading professional services company dedicated to engineering a better future for our planet and its people. We deploy global capabilities locally to our clients and deliver unique end-to-end services across the whole life cycle of an asset including consulting, advisory & environmental services, intelligent networks & cybersecurity, design & engineering, procurement, project & construction management, operations & maintenance, decommissioning and capital. The breadth and depth of our capabilities are delivered to clients in key strategic sectors.

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Our teams take great pride in delivering some of the world’s most prestigious projects. This success is driven by our talented people, whose diverse perspectives, expertise, and knowledge set us apart. Join us and you'll be part of our genuinely collaborative environment, where everyone is supported to make the most of their talents and expertise.

When it comes to work-life balance, AtkinsRéalis is a great place to be. So, let's discuss how our flexible and remote working policies can support your priorities. We're passionate about are work while valuing each other equally. So, ask us about some of our recent pledges for Women's Equality and being a 'Disability Confident' and 'Inclusive Employer’.

Job Summary

The Infrastructure Operations Engineer will be responsible for the maintenance, and support of NetApp as well as other storage and backup systems within the organization. This role involves collaborating with various IT teams to ensure efficient data storage, backup, and retrieval processes while adhering to best practices and industry standards. The ideal candidate will possess a deep understanding of NetApp and other storage technologies, data management, and strong troubleshooting skills.

Role Responsibilities:

• Maintain NetApp and other storage infrastructure to meet the organization's data storage and accessibility requirements.
• Configure, monitor, and manage storage systems to ensure optimal performance, capacity utilization, and data protection.
• Collaborate with other teams to resolve storage infrastructure issues.
• Monitor storage infrastructure for performance issues, identify bottlenecks, and proactively optimize storage performance.
• Maintain data backup and disaster recovery strategies.
• Perform routine maintenance tasks such as firmware upgrades, patch management, and capacity planning.
• Troubleshoot and resolve storage and backup related issues, coordinating with vendor support if necessary.
• Ensure data security and compliance with relevant data protection regulations.
• Maintain documentation of storage and backup configurations, procedures, and policies.
• Contribute to and lead Service Improvement initiatives.
• Be available for On-Call support as per the On-Call roster including on weekends to implement planned changes or resolve production outages.
• Expected to work beyond business hours if required to resolve production outages (P1, P2, Data loss etc.)
• Stay up to date with the latest developments in storage technology and recommend improvements to the existing infrastructure.

The above responsibilities may change based on the business requirement. And the role may also include occasional visits to datacentre and/or other infrastructure hosting location.

Experience Requirements:

• At least 8 years of experience in supporting NetApp storage infrastructure of at least 1 PB storage.
• At least 3 years of experience in supporting backup technologies.
• At least 3 years hands-on experience in supporting C mode and 7 mode NetApp storage.
• Strong understanding of NetApp storage systems, including SAN, NAS, and unified storage architectures.
• Experience with managing SAN switch (Brocade).
• Experience with NetApp ONTAP upgrades, FAS, AFF, and other relevant NetApp products.
• Familiarity with data deduplication, compression, and thin provisioning concepts.
• Proficiency in configuring and managing protocols such as NFS, CIFS, iSCSI, and FCP.
• Excellent knowledge of RAID configurations and storage virtualization.
• Ability to script and automate storage-related tasks using languages like PowerShell or Python is a plus.
• Knowledge of backup technologies: Rubrik and Commvault is an asset.
• Knowledge of vmware, Windows Server and DFSR is a plus.

Qualifications:

• Bachelor’s degree in computer science, Information Technology, or a related field (or equivalent).
• Relevant industry certifications such as NetApp Certified Data Administrator (NCDA) or NetApp Certified Implementation Engineer (NCIE) are added plus. Storage platforms (mainly NetApp) including block, fibre channel, NAS, CIFS and iSCSI.

What We Can Offer You:

• Varied, interesting and meaningful work.
• A hybrid working environment with flexibility and great opportunities.
• Opportunities for training and, as the team grows, career progression or sideways moves.
• An opportunity to work within a large global multi-disciplinary consultancy on a mission to change the ways we approach business as usual.

Why work for AtkinsRéalis?

We at AtkinsRéalis are committed to developing its people both personally and professionally. Our colleagues have the advantage of access to a high ranging training portfolio and development activities designed to help make the best of individual’s abilities and talents. We also actively support staff in achieving corporate membership of relevant institutions.

Meeting Your Needs:

To help you get the most out of life in and outside of work, we offer employees ‘Total Reward’.
Making sure you're supported is important to us. So, if you identify as having a disability, tell us ahead of your interview, and we’ll discuss any adjustments you might need.

Additional Information:

We are an equal opportunity, drug-free employer committed to promoting a diverse and inclusive community - a place where we can all be ourselves, thrive and develop. To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support staff from different backgrounds. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability.

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Link: Equality, diversity & inclusion | Atkins India (atkinsrealis.com)

At AtkinsRéalis, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.