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You belong to the top echelon of talent in your field. At one of the world's most iconic financial institutions, where infrastructure is of paramount importance, you can play a pivotal role.


As an Infrastructure Engineer III at JPMorgan Chase within the Infrastructure Platforms team, you utilize strong knowledge of software, applications, and technical processes within the infrastructure engineering discipline. Apply your technical knowledge and problem-solving methodologies across multiple applications of moderate scope.

The JPMC Web Operation & SRE Team is responsible for providing build, SRE and operational support services for enterprise applications hosted on both internal and public cloud for multiple lines of business giving you an opportunity to broaden not only their technical skills but also knowledge of the businesses that combine to make up JPMorgan. The Web product offerings enable greater automation, security and stability within the web middleware product space. The team works in conjunction with other technology towers and LOBs to ensure that Web products are deployed around a set of standards and best practices that is integrated with the enterprise infrastructure. We are looking for a Web Engineer who has a proven track record in building and supporting application on Cloud.


Job responsibilities
  • Applies technical knowledge and problem-solving methodologies to projects of moderate scope, with a focus on improving the data and systems running at scale, and ensures end to end monitoring of applications
  • Resolves most nuances and determines appropriate escalation path
  • Build, support, Monitor and Automate web product on AWS infrastructure
  • Demonstrates and champions site reliability culture and practices and exerts technical influence throughout your team 
  • Drive initiatives to improve the reliability and stability of web Hosting platforms using data-driven analytics to improve service levels  
  • Collaborates with team members to identify comprehensive service level indicators and stakeholders to establish reasonable service level objectives and error budgets with customers 
  • Demonstrates a high level of technical expertise within one or more technical domains and proactively identifies and solves technology-related bottlenecks in your areas of expertise
  • Collaborates with technical experts, key stakeholders, and team members to resolve complex problems
  • Provides comprehensive and ongoing guidance, tools, and solutions to support the firms’ growth
  • Works toward becoming an expert on the applications and platforms under your influence while understanding their interdependencies and limitations
  • Documents and shares knowledge within your organization via internal forums and communities of practice 

Required qualifications, capabilities, and skills


  • Formal training or certification on infrastructure disciplines concepts and 3+ years applied experience
  • Strong knowledge of one or more infrastructure disciplines such as hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, and performance assessments
  • Experience with multiple cloud technologies with the ability to operate in and migrate across public and private clouds
  • Drives to develop infrastructure engineering knowledge of additional domains, data fluency, and automation knowledge
  • AWS Exposure (Understanding and working experience in AWS applications, and understanding of resiliency, scalability, observability, monitoring etc,)
  • Experience in provisioning AWS infrastructure through Terraform
  • Experience as SRE in complex and mission critical applications involving multitude of components of varying technical generations
  • Deep proficiency in reliability, scalability, performance, security, enterprise system architecture, toil reduction, and other site reliability best practices with the ability to implement these practices within an application or platform 
  • Strong knowledge in site reliability culture and principles with demonstrated ability to implement site reliability within an application or platform
  • Strong knowledge and experience in observability, monitoring, alerting, and telemetry collection using tools such as Cloudwatch, Grafana, Dynatrace, Prometheus, Splunk, etc.
  • Fluency in at least one programming language such as (e.g., Python, Terraform, Ansible, Java Spring Boot, Shell Scripting, .Net, etc.)
Preferred qualifications, capabilities, and skills

  • Deep knowledge of software applications and technical processes with emerging depth in one or more technical disciplines
  • Drive to self-educate and evaluate new technology 
  • Strong communication skills with ability to mentor and educate others on site reliability principles and practices

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.




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