You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
Focus
Contributes to analysis of business, application, and technical infrastructure requirements. Supports the design, build, improvement and integration of infrastructure required to support the business portfolio or infrastructure platform in terms of robustness, scalability, availability and efficiency. Supports initiatives that deliver workable end-to-end infrastructure solutions that enforce to Technology standards.
Organizational Context
Entry-level experienced hire, member of a product engineering or delivery and integration team reporting to a Senior Infrastructure Engineer, Engineering Director or Director of Technical Delivery.
Key Responsibilities
·Performs core technical aspects to supports infrastructure implementations, deployments and technologies related to dynamic infrastructure platforms
·Participates in current state system analysis, requirements gathering, and documentation
·Supports configuration and implementation deployments
·Contributes to the creation of technical design/implementation documentation
·Supports requirements understanding and issue resolution throughout the project life cycle
·Participates in troubleshooting capacity and availability issues, various moves/adds/changes, server software installation and configuration
·Participates in test planning and execution
·Work with project teams to prepare components for production
·Provide support for ongoing platform infrastructure availability
·Works on prioritized/assigned features for ongoing sprints
Scope of Impact/Influence
·Accountable to team for completing work you’re leading and deliverables as agreed upon
·Accountable to team for delivery of quality work
Education & Experience
Up to 4 years of experience with systems analysis/programming, incorporating: design methodology, Infrastructure operations support or engineering
·Experience with a variety of software languages, operating systems, or network protocols
·Bachelor’s Degree in computer science, computer engineering, or related field required
Knowledge/Skills
·Specific technical knowledge in one or more of the following areas: VMWare, Unix, Citrix, Linux, Solaris, Windows, Z/OS, Junos, IOS, etc