Immigration HR Specialist - Global Mobility

About Zscaler

Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. 

Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. 

Our General and Administrative teams help to support and scale our great company. Whether striving to grow our workforce, nurture an amazing culture and work environment, support our financial and legal operations, or maintain our global infrastructure, the G&A team provides a strong foundation for growth. Put your passion, drive and expertise to work with the world's cloud security leader.

We're looking for an experienced Immigration Specialist to join our team. Reporting to the Global Mobility & Immigration Manager. As an immigration specialist you will assist employees immigration needs for AMS, EMEA and APAC region. You will provide guidance, and assistance to employees throughout the entire immigration process. We are looking for candidates with an understanding of immigration policies. You will support and transform our regional processes, enhance our operations, and provide excellent support to our employees.

Responsibilities:

• Collaborate with attorneys, paralegals, and other immigration specialists to ensure the completion of applications.
• Maintain accurate records and documentation of employees and case details, visa and work permit applications, approvals and rejections.
• Provide guidance on visa and work permit processes, including required documentation, application timelines, and government fees.
• Coordinate with multiple teams to gather supporting documents, such as job offers, contracts, invoices, signatures, and sponsorship letters and monitor application status, follow up with attorney's, government agencies and employees to expedite processing and resolve any issues or delays.
• Stay updated on changes to immigration policies, procedures, and processing times in multiple countries and communicate these updates to team members.
• Maintain case process communications with candidates, employees, recruiters and managers, providing updates on their visa application status.
• Follow privacy regulations in maintaining records and escalate issues to Immigration Manager promptly.

What We're Looking for (Minimum Qualifications)

• Bachelor's degree in any stream with 2 years of experience in US, EMEA immigration programs, with specific expertise in immigration coordination for the UK, EMEA, and APAC regions
• Flexible to work in EST time zone
• Experience managing confidential employee information and adherence to strict confidentiality standards.

What Will Make You Stand Out (Preferred Qualifications)

• Experience in creating reports and analytics related to the processes.

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At Zscaler, we believe that diversity drives innovation, productivity, and success. We are looking for individuals from all backgrounds and identities to join our team and contribute to our mission to make doing business seamless and secure. We are guided by these principles as we create a representative and impactful team, and a culture where everyone belongs. For more information on our commitments to Diversity, Equity, Inclusion, and Belonging, visit the Corporate Responsibility page of our website.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks, and more!

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is proud to be an equal opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all of our employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status or any other characteristics protected by federal, state, or local laws.

See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules. For additional information about the federal requirements, click here.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.