Hyperscaler Quoting Lead

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Hyperscaler Quoting Lead

ServiceNow is experiencing tremendous growth with the market acceptance of our cloud-based workflow management products, apps, and industry solutions and we are transforming our Enterprise NPI operating model to support our speed of innovation.

Hyperscaler Quoting Lead is accountable hyperscaler quotes and private offer creation within hyperscaler marketplace. We are seeking an energetic and hands-on leader with proven experience generating, interpreting, and taking actions to support our hyperscaler quoting and ordering process. The successful candidate is a results-driven leader who brings a strategic approach and thought leadership to achieve desired business outcomes.  In addition, the selected candidate has demonstrated operational rigor and continuous delivery of improvements with measurable impact.

What you get to do in this role:

• Help support our expansion of transacting through Hyperscaler Marketplaces ( AWS, Azure, GCP)
• Review Quotes and order forms for accuracy and translate those into Marketplace private offers.
• Ensure deals are in line with hyperscaler program guidelines.
• Interface with Sales and counterparts in Sales Operations to complete deal booking process.
• Become an expert in navigating and administrating in the various marketplaces.
• Assist with customer troubleshooting and AR collections. Ensure all Orders are approved within pricing and discount policies.
• Interface to Deals Desk, Finance and Legal as needed.
• Interface with Order Management to ensure accuracy of booked sales opportunities in the ServiceNow sales automation tool.
  • Support sales organization’s requirement for Customer licensing compliance

To be successful in this role you have:

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
• 3 – 5 Years experience in Sales Operations related roles with experience quoting and transacting deals. Saas Experience is an advantage.
• Strong analytical abilities and business acumen with excellent communication skills.
• Cross collaboration ability & familiarity working closely with Sales and Sales Ops teams.
• High Attention to detail and organized.
• Prior experience with CRM or CPQ systems.
• Experience with Azure/AWS/GCP marketplaces a bonus.
• Proficient in PPT, Word, and Excel
• Experience with a CRM system
• Has been in a role supporting Sales Reps and Sales Territories
• Strong listening, analytic and organizational skills
• Team Player with positive attitude ready to work in a fast-paced environment
• Problem-solving skills with ability to drive conflict resolution
• Excellent interpersonal, written and verbal communication
• Ability to work in an aggressive, fast paced environment managing multiple priorities
• Must be hands-on with solid attention detail
• Results Driven

JV20

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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