Key Responsibilities:
New Joiner Onboarding:
• Coordinate and manage end-to-end onboarding processes for new hires.
• Act as the primary point of contact for new joiners, providing guidance and assistance during the onboarding journey.
• Collect and verify all required employee documentation in compliance with company policies and local regulations.
• Ensure a smooth Day-1 experience by arranging IT setup, access credentials, and required materials.
• Conduct or facilitate onboarding sessions, including orientation, policy briefings, and training.
Background Verification (BGV) Process:
• Manage the Background Verification process to ensure timely completion for all new joiners.
• Liaise with third-party vendors to initiate and monitor BGV checks, including employment history, education, criminal records, and references.
• Address discrepancies or delays in the verification process and escalate issues when necessary.
• Maintain accurate records of BGV outcomes and ensure compliance with confidentiality and legal requirements.
Invoice Management:
• Process HR-related invoices, including payments for vendors, training programs, and employee benefits.
• Ensure invoices are verified for accuracy and processed in a timely manner.
• Collaborate with the finance team to track payments and address discrepancies.
• Maintain up-to-date records of all transactions and generate reports as needed.
Operational Support and Analysis:
• Analyze HR operational metrics and provide actionable insights to improve processes.
• Collaborate with cross-functional teams to drive efficiency and consistency in HR operations.
• Maintain and update HR systems and databases with employee information and ensure data integrity.
• Assist in developing and refining policies, procedures, and best practices for HR operations.
Required Skills and Qualifications:
• Education: Bachelor’s degree in Human Resources, Business Administration, or related field.
• Experience:5 years in HR operations, with exposure to onboarding, background verification, or invoice management.
• Proficiency in HRIS systems and MS Office Suite (Excel, Word, PowerPoint).
• Familiarity with tools used for BGV and invoice management.
Soft Skills:
• Strong organizational and multitasking abilities.
• Excellent verbal and written communication skills.
• Attention to detail and a commitment to accuracy.
• Problem-solving mindset with the ability to handle sensitive information confidentially.
About The Cigna Group