Human Resources Director

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

Job description

Discover the Unexpected Experian is the world’s leading global information services company. We are listed on the London Stock Exchange (EXPN) and are a constituent of the FTSE 100 Index. We’re passionate about unlocking the power of data in order to transform lives and create opportunities for consumers, businesses and society. For more than 125 years, we’ve helped businesses grow, consumers and small businesses gain access to financial services, and economies and communities flourish – and we’re not done. Our 20k amazing employees in 40+ countries believe the possibilities for you, and the world, are growing. We’re investing in the future, through new technologies, talented people and innovation so we can help create a better tomorrow. To do this we employ the greatest and brightest minds that share our purpose and want to make a difference.

This exciting and senior leadership role is responsible for developing and delivering the HR strategy for Experian India to drive our desired culture, engagement and aggressive projected business growth. This opportunity is as strategic as it is hands-on and is relevant for a refined HR practitioner and leader that’s passionate about the value HR can deliver for an organisation.  A key part of the role will be managing and developing a well-formed and high performing HR team based in Mumbai. This role will report administratively into the MD of Experian Credit Information Company of India (ECICI, entity regulated by the RBI) and the Managing Director for Experian India. Functionally, this role will report into the Chief HR Officer for EMAP and will be a key member of the regional HR Team, as well as supporting the Global HR team where required. This challenging yet rewarding role would best suit an individual that likes varied and fast-paced work, with many competing priorities. Prior experience and demonstrated capability in HR Operations, business partnering and a high level of stakeholder management are important.

What you’ll need to bring to the role & Experian

• An agile HR practitioner who has a deep understanding of HR strategy as well as a track record of excellence
• Ability to build sustainable professional relationships and act as a trusted advisor across the spectrum to business leaders and their team members alike
• A deep understanding of the talent market and landscape across India, especially in the Technology, Analytics and BFSI space
• Experience in working with regulated companies
• Be competent, focused and outcome driven as well as champion our values; delight customers, value each other, collaborate to win and innovate to grow
• A change agent who can build HR maturity alongside a rapidly scaling business operation and employee population
• Passionate about contemporary employee experience and supporting top talent through our organizational offerings and coming up with bespoke initiatives as per the business needs

What you’ll be doing

• Lead the delivery of the People Plan within Experian India business - Partner with the country leadership and EMAP HR leadership teams to ensure we attract, develop and retain top talent within the market
• Continuously improve HR services and expertise by working collaboratively with the CoE teams and landing regional initiatives in a manner which makes most sense for the market
• Build and sustain an effective and engaging working environment across the India market and making it a great place to work
• Proactively manages people and organisational risk by providing commercial employment and legal advice and guidance on employment law, ER issues, disputes, organisation changes and other employee changes to senior leaders in support of business goals and strategic aims
• Drive continuous improvement and innovation, leveraging technology to create value and meet business needs within the HR function
• Set the strategic framework for local employment practices and policy development and ensure strong and robust governance processes are in place as required by the regulator  
• In conjunction with HRBPs, TA partners and Reward Partners manage the entire employee life cycle from hiring top talent to a range of employee engagement initiatives, talent and performance cycles and employee relations activities

Qualifications

• Minimum 15 years of core HR experience with at least 5 years in senior leadership position, leading an HR team of 5 to 7; holding relevant Masters degree in Human Resources• People centric, commercially astute, autonomous and fosters teamwork
• Experienced and seasoned HR professional; including thought leadership and execution bias
• Background and successful experience working for a rapidly scaling matrixed MNCs
• Excited by challenging work and professional development, evidence of continuous development and leading high performing teams advantageous
• A forte for building relationships, in-market and across global BU’s and stakeholder groups
• Understands and appreciates regulations, HR processes and risk management
• Excellent interpersonal and influencing skills
• Ability to drive quality and quick outcomes in a competitive market
• Credible and confident, displaying great energy, impact, gravitas, conviction, passion and drive. High IQ & EQ
• Global mindset and culturally adept and agile
• Strong coaching abilities supporting the leadership team on all matters from people challenges to personal development
• Insight-led with the ability to use data to inform discussions, challenge and influence the business
• Minimum 15 years of core HR experience with at least 5 years in senior leadership position, leading an HR team of 5 to 7; holding relevant Masters degree in Human Resources

Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Experian Careers - Creating a better tomorrow together

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