QUALIFICATIONS
- Graduate degree, with a strong academic record
- 1+ years of relevant professional work experience
- Proficiency in HR systems such as SAP/SuccessFactors (People Central) for employee life cycle management processes
- Comfort with Excel and Access
- Strong integrity, maturity and fairness in dealing with members and confidential information
- Ability to deliver results (e.g. to meet the requisite defined SLAs in HR operations)
- Comfortable in unstructured space/ambiguity
- Strong customer service orientation
- Outstanding organizational skills and attention to detail; ability to multi-task effectively
- Exceptional interpersonal and communication skills
WHO YOU'LL WORK WITH
You will join our Gurugram office as part of our human resources (HR) People Operations hub that serves Asia and Eastern Europe, Middle East and Africa (EEMA) countries. This hub cooperates closely with both local HR teams across Asia and EEMA and other People Operations hubs in Tampa and San Jose.
You will be part of the global HR Operations team providing administrative support on a wide range of HR processes including onboarding, data management and mobility. You will collaborate with the local and regional offices on their HR operations needs and deliver the best-in-class service for a seamless user experience. You will also work closely together with other functions including recruiting, professional development, finance and the global process leads.
WHAT YOU'LL DO
You will be responsible for providing administrative support for various tasks including general queries, handling letters (employment, salary, travel and bank letters) and Verification of Employments.
You will also oversee firm member benefits, Employment/Alumni Verification, Stakeholder Management, Reporting and implementing HR System Changes for Asia, EEMA & Europe regions.
