HSO GS- MS Dynamics D365 F&O "Senior Tech Consultant" Studio

MS Dynamics D365 – Senior Technical Consultant

About HSO

HSO Success and Ambition

HSO are a leading Microsoft Dynamics Gold partner who were founded in 1987 specializing in sectors such as Retail, Rental, Manufacturing, Professional Services and Local Government. With a head count of over 280 employees in the UK, winning multiple awards such as 2020 Microsoft Partner of the Year, Best Tech company 2021 and Top 3 Large Companies to work for 2021, our reputation in the Dynamics Market is higher than ever.

Prioritizing customer satisfaction, our expertise and pragmatic approach to each customer’s business needs enable us to provide a 100% reference-able solution, supported by award-winning 24-hour support. Our recruitment moto has always been – ‘We don’t want good people to just join us, we want them to stay with us’. Ensuring our employees are challenged, supported, and engaged in our wider family is key to our continued success – we have a designated Learning and Development Team who are continuously offering the best training on the market, combined with an Engagement Team who are creative in ways we can have social activities virtually. From online chess tournaments to coffee mornings, to Netflix and book clubs, virtual singing classes, online yoga – the list is endless!

Key Responsibilities:

• Helps & works with the consultants / Sr. consultants on client projects.
• Learns how to manage time on various projects.
• Works toward learning new technologies as per the project requirements.
• You listen, advise, manage and optimize. As a linking pin between customer needs and the latest Microsoft solutions.
• As a Technical Consultant you will be involved in setting up and managing the D365 environments from the start of the project phase.
• After going live, you will provide support and advice to a large group of customers. This support consists of processing questions & malfunctions and monitoring alerts.
• You will also proactively analyze the customer's systems to ensure that everything is stable and remains that way.
• And you are therefore continuously busy with optimizing systems and environments and giving solicited and unsolicited advice.
• Your goal is to manage and optimize the systems of our customers and to meet their expectations.
• Supports commercial professionals in the presentation and elaboration of proposals for business-partners.
• Supports client-teams with maintenance or support issues.
• Organizes an adequate feedback-loop on achieved results and secures continuous improvement.

Key Competencies:

·       Excellent communication skills including written, on the telephone and face to face.

·       Critical thinking and problem-solving skills.

·       Planning and organizing.

·       Decision-making.

·       Team player.

·       Flexible to learn about new technologies.

·       Ambitious both for personal development, to take personal ownership and to contribute to continued success.

Education: Graduate, Post-graduate, Engineers