HR Global Services Advisor

Applies extensive knowledge of job skills, company policies and procedures to complete specialized tasks in creative and effective ways. Comprehensive understanding of the general/technical aspects of the job. Work on task requires considerable judgment, initiative, and technical/specialized knowledge to resolve problems and/or develop recommended solutions. Delivers a first-class HR support experience to Global HP employees by utilizing a digital HR support model/experience via end-to-end operational services. Identifies emerging applications and drives process improvements and simplification that supports business and people strategy. Consults with HR & Payroll partners and Businesses to plan, develop and apply ideal solutions to meet organizational requirements. Defines strategy for HR Services support of Mergers, Acquisitions, Divestitures and Outsourcing (MADO) and manage MADO support activities. Accountable for HR data privacy, risk and compliance.

Responsibilities:

• Manage Hiring related actions in the Workday system, handle queries via myHR tool and email and, deliver best results
• Identify areas for process improvement, recommend ideas and different perspective, share best practices for team collaboration
• Support Business Process Owners in activity prioritization, monitoring, quality control and reporting
• Maintain expert knowledge on Global Trade rules, provide oversight and guidance on internal procedure to ensure compliance and consistency
• Apply detail-oriented, interpersonal, and organizational skills to provide a high level of service to the organization and its stakeholders
• Maintain strong, effective working relationship with a variety of stakeholders across the organization
• Actively involve in company-wide initiatives and drive strategic initiatives, programs
• Give emphasis to teamwork, innovative thinking and active participation to achieve objectives
• Flexible to work in rotational shifts including Night shift

Knowledge and Skills:

• Attention to detail and problem solving
• Data collection and report writing
• Strong customer focus while maintaining a high level of integrity and confidentiality
• Excellent customer handling and stakeholder collaboration
• Solid communication skills (written & verbal) catered to a wide variety of audiences 
• Interest in administrative tasks
• Basic knowledge of HR policies, practices, procedures, laws, and system tools
• Ability to support multiple countries/regions
• Basic competence in MS Office programs

Education and Experience:

• Bachelor's degree (degree in HR area is preferred)
• Typically 3-5 years of experience