الوصف الوظيفي
Job DescriptionPurpose of the roleTo support the day-to-day operations of the human resources division through Provision of insights and expertise that help more senior colleagues make informed decisions. Also support the development of new products and services in addition to identification of new market opportunities.AccountabilitiesExecution of small research projects to support strategic decision making, preparation of presentations and reports to communicate research findings, collaboration with relevant leaders to implement research findings.Collaboration with cross-functional teams to support business initiatives.Participation in training and development programs to enhance skills and knowledge.Participation in the identification of opportunities, development of business cases and the deployment and launch of new products and services for human resources.Management of client relationships and provision of customer service support to clients and customers responding to questions about products and services, processing of transactions, and resolution of customer complaints.Management of the development and implementation of financial models and strategies that support in decision making for human resources.Development of HR insights, the colleague journeys the function is responsible for, and HR services and measures whilst building an understanding of Barclays and its businesses.Analyst ExpectationsTo perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement.Requires in-depth technical knowledge and experience in their assigned area of expertiseThorough understanding of the underlying principles and concepts within the area of expertiseThey lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources.If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate.Will have an impact on the work of related teams within the area.Partner with other functions and business areas.Takes responsibility for end results of a team’s operational processing and activities.Escalate breaches of policies / procedure appropriately.Take responsibility for embedding new policies/ procedures adopted due to risk mitigation.Advise and influence decision making within own area of expertise.Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function.Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.Make evaluative judgements based on the analysis of factual information, paying attention to detail.Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.Guide and persuade team members and communicate complex / sensitive information.Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.Overall purpose of roleThis role will be part of the Barclays Global Graduate Programme, providing you with the training and development you need to be set up for success in your career at Barclays, including the opportunity to gain experience and insight into different teams across the Function through rotational placements.Key AccountabilitiesThe Global Graduate Programme rotational placements are Graduate-led with all opportunities aligning to the HR Strategic Priorities to enable you to build demonstrable experience across the following critical competencies:Projects/Change Management – understand and articulate drivers for change and how these enable commercial and/or stakeholder priorities.Consultancy – translate ideas into logical solutions with defined outcomes that align to stakeholder requirements and values.Continuous Improvement – proactively question established processes, seeking stakeholder feedback, and using this to suggest areas for improvement that align to strategic priorities.Data and Analytics – manage large data sets with accuracy and converting this into succinct insights or solutions that address business issues.Resilience – adapt, respond, and recover from changes in the operating environment, learning and growing from challenges and set-backs, and celebrating success.Client Advisory – understand the requirements and perspectives of stakeholders, being curious and asking questions to understand the context and background, utilising this to help clients to achieve their goals.Stakeholder Management and LeadershipThe role holder’s primary client are internal Barclays colleagues and other HR Transaction Cycles, however there may also be a requirement to engaged with other teams across Barclays and/or external third parties, as appropriate.The role holder will be required to work within a geographically dispersed, sometimes virtual team and stakeholder group.Decision-making and Problem SolvingUtilise data to influence and inform effective decision-making.Builds trust through credible use of facts and data.Ability to creatively resolve problems or issues independently and at pace.Person SpecificationEssential Skills/Basic Qualifications:Must hold a Bachelors degree or be expecting to graduate within the next 12 monthsStrong problem-solving skills with a passion for relationship buildingMotivated and ambitious self-starterStrong written & verbal communication and presentation, high quality papers providing clear updatesDesirable skills/Preferred Qualifications:Ability to handle escalation, broader understanding of technical systems and procedural training
